Blue Yonder Luminate Commerce vs. OMS Office Master System

For small to medium retailers, JDA commerce suite is more appropriate.

Incentivized

OMS is created for wholesale businesses and is used by many of the companies in our industry. It is apparent that their features have been carefully developed over time to address the business needs for B2B companies. Our company has thousands of SKUs and a unique pricing structure, and OMS was able to handle our unique needs. We would have liked the software to be more modern and to have a better user flow. Importing and exporting data requires a person with experience to handle.

Incentivized

• Efficient order fulfillment that is based on demand and labor availability.
• Single view of inventory and order information.
• Ease of use.

Incentivized

• Ih helps in inventory management, thus providing detailed updates on how much stock in availabe and at any moment can retrieve the detailed reports.
• It helps to schedule daily meeting and appointments with clients
• Save and retrieve real time orders information.

Incentivized

• Earlier JDA versions did not supporting all the protocols for integration for example, sonic MQ. We had to spend lot of time writing adapters for that.

Incentivized

• OMS software been around for a long time and they have thoughtfully added features for wholesale businesses. However, the software is in need of an update that makes the software easier to use and more modern.
• The user flow could be improved and the layout could be more intuitive. It is inconvenient to change between modules. It takes time for team members to become familiar with the software.
• We appreciate the ability to import/export data, however we wish that this feature was easier to use for the team. Currently only a few members with technology experience are able to use the feature.

Incentivized

We highly recommend OMS because of their customer support. When evaluating their software, we had a sales associate and a programmer walk us through the software and answer questions. They allowed us to demo the software at our offices. During onboarding, we received live training form a knowledgeable team member. We were happy that phone calls were always answered quickly. In fact, they reached out to us multiple times to make sure that we were set up and happy.

Incentivized

The decision was already made by the architects and by the time I joined [the company]. The JDA implementation was already in place. However, the cost of the product and the targeted retailers would have made a lot of sense when choosing JDA Commerce Suite.

Incentivized

OMS system stacks up due to feature of using automation, data collaboration, data security,ease of sceduling meetings.

Incentivized

• Reduction in slow-moving inventory and out of stock messages which in turn helped clients to get more ROI.
• Efficient inventory management across all DCs and stores increased the accuracy of promising of inventory and forecasts.

Incentivized

• There are lot of postive impacts and quite less effect on business, still including some of them-
• Positive impacts are efficiency, data security,organizing in systematic manner etc.
• Negative impact was empolyees were resisting to adopt the new system but later it worked using the training facility from OMS team and user manuals.

Incentivized