TrustRadius

BlueSnap vs. Synapse

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlueSnap
Score 8.8 out of 10
N/A
BlueSnap is a global eCommerce platform with flexible integration options and PCI Level 1 security. Additional capabilities include BlueSnap’s AR Automation Software (formerly Armatic, acquired October 2019) which streamlines the entire quote-to-cash process, and its Subscription Billing Engine with customizable billing plans, automated payment management, and global optimization practices.N/A
Synapse
Score 9.0 out of 10
N/A
Synapse (formerly SynapseFi), from the company of the same name in San Francisco, si a white-label banking API, providing solutions for card issuance, payments, and account set up.N/A
Pricing
BlueSnapSynapse
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BlueSnapSynapse
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BlueSnapSynapse
Considered Both Products
BlueSnap
Verified User
Anonymous
Chose BlueSnap
Merchant e solutions has a truly awful admin website and is clunky to use. There are almost no options for customization. Bluesnap allows configuration to fit our needs and a much better customer service experience.
Verified User
Anonymous
Chose BlueSnap
Our vendor selected BlueSnap and so far we're comfortable with the implementation.
Verified User
Anonymous
Chose BlueSnap
In comparison to BlueSnap, PayPal has terrible APIs and SDKs. Stripe seems to be more robust on all fronts, especially when it comes to APIs and SDKs. They are both, however, more expensive.
Verified User
Anonymous
Chose BlueSnap
BlueSnap blows zuora out of the water. It's much easier to set up, create products and integrate with existing forms. I wish we had used it first, it would've saved a ton of headaches and wasted time.
Verified User
Anonymous
Chose BlueSnap
We have many international clients and BlueSnap can process in many currencies, not just USD or CAD.
Synapse
Verified User
Anonymous
Chose Synapse
I have not been a user of SynapseFi.
Best Alternatives
BlueSnapSynapse
Small Businesses
Stripe Payments
Stripe Payments
Score 9.1 out of 10

No answers on this topic

Medium-sized Companies
PayPal Enterprise Payments
PayPal Enterprise Payments
Score 8.3 out of 10

No answers on this topic

Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BlueSnapSynapse
Likelihood to Recommend
8.8
(0 ratings)
9.0
(0 ratings)
User Testimonials
BlueSnapSynapse
Likelihood to Recommend
BlueSnap is really safe software that we recommend to process payments online and thus significantly increase sales without neglecting security because this tool is one of the safest on the market and complies with tax regulations, this generates additional confidence when purchasing this tool. I recommend it because you can automate different payment processes and thus reduce work time and all this is done without neglecting security for a moment.
Angela Alessandria O'sullivan | TrustRadius Reviewer
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Synapse is great for companies would like to pay their bills on time without the hassle of reaching out to each vendor.
Verified User
Anonymous
Read full review
Pros
  • Sufficiently good technical documentation.
  • Good sandbox (though missing some features).
  • Stable, works quite well.
  • Continuously improving.
  • Great webinars, information sharing.
  • Economic.
  • A company of people.
Verified User
Anonymous
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  • Simple
  • Hands On
  • Easy to navigate
Verified User
Anonymous
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Cons
  • Launch support was lacking. They did help with initial setup but after that, it was tough to get questions addressed.
  • Reporting is robust but complicated.
  • Having support staff on both coasts.
Verified User
Anonymous
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  • Ability to update information
  • Formatting
  • More email report options
Verified User
Anonymous
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Alternatives Considered
Merchant e solutions has a truly awful admin website and is clunky to use. There are almost no options for customization. Bluesnap allows configuration to fit our needs and a much better customer service experience.
Verified User
Anonymous
Read full review
I have not been a user of SynapseFi
Verified User
Anonymous
Read full review
Return on Investment
  • Pro-Active Support Response.
  • Seamless Integration with our CRM and other tools.
  • Offering Multiple Payment Options to Customer leading to more conversions.
Rohit Langde | TrustRadius Reviewer
Rohit Langde
Marketing Manager
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  • Less interest charges
  • Happier clients
  • More credit card usage which leads to benefits
Verified User
Anonymous
Read full review
ScreenShots