TrustRadius

BlueSnap vs. Synapse

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlueSnap
Score 8.8 out of 10
N/A
BlueSnap is a global eCommerce platform with flexible integration options and PCI Level 1 security. Additional capabilities include BlueSnap’s AR Automation Software (formerly Armatic, acquired October 2019) which streamlines the entire quote-to-cash process, and its Subscription Billing Engine with customizable billing plans, automated payment management, and global optimization practices.N/A
Synapse
Score 9.0 out of 10
N/A
Synapse (formerly SynapseFi), from the company of the same name in San Francisco, si a white-label banking API, providing solutions for card issuance, payments, and account set up.N/A
Pricing
BlueSnapSynapse
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BlueSnapSynapse
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BlueSnapSynapse
Top Pros
Top Cons
Best Alternatives
BlueSnapSynapse
Small Businesses
Stripe Payments
Stripe Payments
Score 8.6 out of 10

No answers on this topic

Medium-sized Companies
Braintree, a PayPal service
Braintree, a PayPal service
Score 6.1 out of 10

No answers on this topic

Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BlueSnapSynapse
Likelihood to Recommend
8.8
(9 ratings)
9.0
(1 ratings)
User Testimonials
BlueSnapSynapse
Likelihood to Recommend
BlueSnap Inc.
Bluesnap admin usability is much higher than other processing gateways on the market. The integration and reporting is above average
Verified User
Anonymous
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Synapse (formerly SynapseFi)
Synapse is great for companies would like to pay their bills on time without the hassle of reaching out to each vendor.
Verified User
Anonymous
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Pros
BlueSnap Inc.
  • Sufficiently good technical documentation.
  • Good sandbox (though missing some features).
  • Stable, works quite well.
  • Continuously improving.
  • Great webinars, information sharing.
  • Economic.
  • A company of people.
Verified User
Anonymous
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Synapse (formerly SynapseFi)
  • Simple
  • Hands On
  • Easy to navigate
Verified User
Anonymous
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Cons
BlueSnap Inc.
  • Launch support was lacking. They did help with initial setup but after that, it was tough to get questions addressed.
  • Reporting is robust but complicated.
  • Having support staff on both coasts.
Verified User
Anonymous
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Synapse (formerly SynapseFi)
  • Ability to update information
  • Formatting
  • More email report options
Verified User
Anonymous
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Alternatives Considered
BlueSnap Inc.
Merchant e solutions has a truly awful admin website and is clunky to use. There are almost no options for customization. Bluesnap allows configuration to fit our needs and a much better customer service experience.
Verified User
Anonymous
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Synapse (formerly SynapseFi)
I have not been a user of SynapseFi
Verified User
Anonymous
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Return on Investment
BlueSnap Inc.
  • Pro-Active Support Response.
  • Seamless Integration with our CRM and other tools.
  • Offering Multiple Payment Options to Customer leading to more conversions.
Rohit Langde | TrustRadius Reviewer
Rohit Langde
Marketing Manager
Read full review
Synapse (formerly SynapseFi)
  • Less interest charges
  • Happier clients
  • More credit card usage which leads to benefits
Verified User
Anonymous
Read full review
ScreenShots