BMC Helix Client Management vs. Smartlaunch

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BMC Helix Client Management
Score 8.2 out of 10
N/A
BMC Helix Client Management provides comprehensive, automated endpoint management, delivering great service to end users while minimizing cost, maintaining compliance, and reducing security risk. It replaces the now EoL BMC BladeLogic Client Automation platform. The software automatically deploys patches and updates patch bulletins.N/A
Smartlaunch
Score 0.0 out of 10
N/A
Smartlaunch Systems offers game center management software with several thousand customers in more than 125 countries. Their flagship product is a professional software package designed to deliver a complete management solution for gaming centres and internet cafes.
$7
per month per PC
Pricing
BMC Helix Client ManagementSmartlaunch
Editions & Modules
No answers on this topic
Smartlaunch
$7
per month per PC
Smartlaunch + Premium Support
$12
per month per PC
Smartlaunch + Premium Support + Smart Disk
$15
per month per PC
Offerings
Pricing Offerings
BMC Helix Client ManagementSmartlaunch
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
BMC Helix Client ManagementSmartlaunch
Best Alternatives
BMC Helix Client ManagementSmartlaunch
Small Businesses

No answers on this topic

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Medium-sized Companies
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 9.0 out of 10
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 9.0 out of 10
Enterprises
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 9.0 out of 10
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BMC Helix Client ManagementSmartlaunch
Likelihood to Recommend
6.0
(3 ratings)
-
(0 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
BMC Helix Client ManagementSmartlaunch
Likelihood to Recommend
BMC Helix
This tool will work the best in homogeneous environment where systems are running on Windows OS. In heterogeneous environment like ours where we have Windows, Linux and OS X operating systems, roll out and integration will be a challenge since not all the systems will have accessibility from a common credential
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Smartlaunch Systems
No answers on this topic
Pros
BMC Helix
  • Easy to use
  • Easy to upgrade
  • Highly flexible without customization
  • Great community/support
  • Patch management provides the flexibility to deploy patches using a test to production methodology. It also allows us to customize restart actions which helps with compliance but eases disruption to the business.
  • Computer imaging and software deployment work together to improve speed to delivery.
  • Financial asset management is very useful providing all of the information we need to support our PC replacement process.
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Smartlaunch Systems
No answers on this topic
Cons
BMC Helix
  • It would be nice if it were possible to export search results
  • Schedule my reports to automatically, run at intervals of my choosing with the results either emailed or dumped to disk as a CSV
  • Easy report writing
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Smartlaunch Systems
No answers on this topic
Support Rating
BMC Helix
The process followed by the support team for incidents as well as support requests will become bottleneck for dynamically growing organisations as nothing works fast from a support point of view. A few of the requirements that we asked for took more time to execute and most of them came with a cost.
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Smartlaunch Systems
No answers on this topic
Alternatives Considered
BMC Helix
As we decided to go for BMC Remedy for ITSM, BMC Helix Client Management was the better solution than other tools for ITAM solution as integrating ITAM and ITSM was easier than other tools and also from support point of view, it will be one throat to choke. The reporting module was elaborate and customisable.
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Smartlaunch Systems
No answers on this topic
Return on Investment
BMC Helix
  • BMC Client Management has improved our speed to delivery, quality of service and security by providing the necessary automation tools to improve our processes.
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Smartlaunch Systems
No answers on this topic
ScreenShots