TrustRadius

BoxHero vs. Cin7 Core

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BoxHero
Score 0.0 out of 10
N/A
BoxHero is an inventory management solution designed for small to medium-sized businesses that helps them to manage their inventory with barcode scanning. BoxHero users can scan barcodes using a smartphone, without specialized scanning equipment. It also supports team-based inventory management, and its key features include real-time inventory tracking, low stock alerts, and inventory analytics, supporting businesses aiming to maintain optimal stock levels and improve inventory…
$20
per month per team
Cin7 Core
Score 7.0 out of 10
N/A
Cin7 Core replaces the former DEAR Systems, which became part of Cin7 in the early 2021 acquisition. The solution offers multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.
$325
per month
Pricing
BoxHeroCin7 Core
Editions & Modules
No answers on this topic
Standard
$325
per month
Retailing
$475
per month
Manufacturing
$525
per month
Offerings
Pricing Offerings
BoxHeroCin7 Core
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Discount available for annual subscription and billing (equal to one month free).
More Pricing Information
Community Pulse
BoxHeroCin7 Core
Features
BoxHeroCin7 Core
Inventory Management
Comparison of Inventory Management features of Product A and Product B
BoxHero
-
Ratings
Cin7 Core
7.3
1 Ratings
0% below category average
Inventory tracking00 Ratings8.01 Ratings
Automatic reordering00 Ratings6.01 Ratings
Serial number and batch tracking00 Ratings8.01 Ratings
Automation rules00 Ratings8.01 Ratings
Reporting and analytics00 Ratings9.01 Ratings
Fulfillment00 Ratings5.01 Ratings
Backorder management00 Ratings2.01 Ratings
Returns management00 Ratings7.01 Ratings
Bill of materials management00 Ratings7.01 Ratings
Item kitting00 Ratings7.01 Ratings
Invoicing00 Ratings9.01 Ratings
Forecasting00 Ratings9.01 Ratings
Accounting integration00 Ratings10.01 Ratings
Best Alternatives
BoxHeroCin7 Core
Small Businesses
Webgility
Webgility
Score 9.7 out of 10
Webgility
Webgility
Score 9.7 out of 10
Medium-sized Companies
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
Enterprises
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BoxHeroCin7 Core
Likelihood to Recommend
-
(0 ratings)
7.0
(4 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
BoxHeroCin7 Core
Likelihood to Recommend
BoxHero
No answers on this topic
Cin7
The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels.
Verified User
Anonymous
Read full review
Pros
BoxHero
No answers on this topic
Cin7
  • Xero Online Accounting Integration - 100% reliable
  • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
  • Support - Really efficient dealing with technical issues and more generic issues equally well
  • Financial control of delivery notes and purchase invoices provides excellent data integrity
  • Easily add new cost variables such as shipping costs, managed easily
John Cotter | TrustRadius Reviewer
John Cotter
Accountancy Practice Principal
Read full review
Cons
BoxHero
No answers on this topic
Cin7
  • Support
  • Bugs
  • Website Functionality
  • Down-time
  • Glitchiness
Verified User
Anonymous
Read full review
Likelihood to Renew
BoxHero
No answers on this topic
Cin7
It does what it says on the tin.
John Cotter | TrustRadius Reviewer
John Cotter
Accountancy Practice Principal
Read full review
Support Rating
BoxHero
No answers on this topic
Cin7
Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
Verified User
Anonymous
Read full review
Alternatives Considered
BoxHero
No answers on this topic
Cin7
DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software.
Verified User
Anonymous
Read full review
Return on Investment
BoxHero
No answers on this topic
Cin7
  • Improved reporting for production
  • Reduced invoicing admin
  • Better cogs reporting
Verified User
Anonymous
Read full review
ScreenShots

BoxHero Screenshots

Screenshot of BoxHero's real-time inventory updatesScreenshot of custom attributes that can be created for labeling and sorting items