DEAR Systems is a powerful tool for small businesses
January 03, 2024

DEAR Systems is a powerful tool for small businesses

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Manufacturing

Overall Satisfaction with DEAR Systems, by Cin7

DEAR Systems is used within my business as a tool to manage inventory of all inputs and finished goods. Additionally, it is a helpful tool to generate production modules, forecast production requirements and track production capacity. The software is also used to generate and send electronic invoices and to synch stock levels with our online store.
  • Inventory tracking
  • Invoicing
  • Ecommerce synch
  • More variable production modules
  • Ecommerce synch can be improved
  • Lower tier pricing
  • Improved reporting for production
  • Reduced invoicing admin
  • Better cogs reporting
DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software.

Do you think DEAR Systems, by Cin7 delivers good value for the price?

Yes

Are you happy with DEAR Systems, by Cin7's feature set?

Yes

Did DEAR Systems, by Cin7 live up to sales and marketing promises?

No

Did implementation of DEAR Systems, by Cin7 go as expected?

No

Would you buy DEAR Systems, by Cin7 again?

Yes

The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels.

DEAR Systems, by Cin7 Feature Ratings

Inventory tracking
8
Automatic reordering
6
Location management
Not Rated
Serial number and batch tracking
8
Barcode scanning
Not Rated
Automation rules
8
Reporting and analytics
9
Fulfillment
5
Backorder management
2
Returns management
7
Bill of materials management
7
Item kitting
7
Invoicing
9
Forecasting
9
Accounting integration
10
Point of sale integration
Not Rated