BrainStorm vs. Chameleon

Using the Brainstorm platform, we are able to provide employees with quick and instant training on pretty much everything Microsoft 365. The video training is perfect for the workforce: it's timely, precise, and very thorough. If we were to hire trainers to build and deliver all specific MS product training, it would not be cost-effective. The value of Brainstorm shines through from the aspects of productivity training. What is not much talked about is the time and cost savings associated with self-education. Users of the platform can uncover product use tips and tricks without contacting the company's help center or bothering to ask another co-worker for help. The Brainstorm platform provides courses that greatly improve the user's MS product line experience.

Incentivized

Seems like a great solution for web-based apps and sites when you want to communicate with your users in a fairly lightweight way. Users can "escape" from your guided tours relatively easily. Not sure how it would work for a combined web and mobile experience. Also, if you have a responsive layout, the layout of the guide sometimes breaks - you have to be careful

Incentivized

• Brainstorm provides short bite-size training that is super easy to grasp
• The short e-learning modules are perfectly designed to get users engaged and learning.
• Customer service and monthly account check-ups are A+ level.

Incentivized

• Super easy installation/setup particularly if you use Segment.
• Improved and relatively easy to learn UI.
• Great minimal/elegant design of the elements that get displayed to your users.

Incentivized

• Monthly training content could be more varied or customized for the individual user experience.
• Maybe create a "software" finder that suggest tips and tricks to more advanced users.
• Advertise more of the "live moderated events
• Promote the "groups" function more by explaining how the group can benefit the user from peer experience

Incentivized

• There are not quite as many interactive elements as I'd like to see, but enough to get the job done.
• The general editing UI is good, but some of the elements could be easier to discover. You sort of have to trial-and-error your way to success.
• Documentation is fairly light. If you really want to dig in, you'll find it lacking. Luckily support was awesome and fast.

Incentivized

Brainstorm is just a better enterprise training system compared to other MS-365 training applications on the market. BrainStorm QuickHelp includes reliability and ease of use already built into the system which is very user-friendly. Speaking of the training tools, they are formatted in a huge variety of deliverable media that the end user will feel comfortable with: PDF, video, live event, group learning forums, et. Learners can forge their own path and set up their own learning schedule on their own time. These customized paths can be perfectly tailored for each user's needs. Honestly, Brainstorm Quickhelp just makes it easy.

Incentivized

We had some colleagues try to implement WalkMe with their Single page app and it was a disaster getting it to work (it eventually did, mostly). Because we already use Segment, we thought we'd give Chameleon a try and it was very easy. I built my first tour in an hour or two.

Incentivized

• ROI - employee driven training
• ROI - less calls into the helpdesk
• ROI - contains both deployment and productivity focused training
• Negative - user acceptance to the training could improve

Incentivized

• Saved us time/money building extensive documentation.
• Quicker to implement a few other solutions. We have access to an enterprise product for FREE, but we chose not to use it because implementation was too cumbersome.

Incentivized