#1 most frequent
United States of America
86.7%13 installations of 15
What is BrainStorm?
BrainStorm's on-demand platform QuickHelp is adapted to each company and individual user and is engineered to turn education into learning experiences.
Categories & Use Cases
Videos
Who Buys & Uses BrainStorm
#2 most frequent
Canada
6.7%1 installation of 15
#3 most frequent
Hong Kong
6.7%1 installation of 15
Brainstorm Quickhelp creates confident, empowered users!
Use Cases and Deployment Scope
We use Brainstorm to enable employees to effectively use Microsoft applications. The platform provides training resources in collaboration with our trainers, providing personalized, bite-sized lessons that help individual learners work at their own pace; faster and smarter with our software technology tools. The training provided is perfect for our organization's size.
Pros
- Brainstorm provides short bite-size training that is super easy to grasp
- The short e-learning modules are perfectly designed to get users engaged and learning.
- Customer service and monthly account check-ups are A+ level.
Cons
- Monthly training content could be more varied or customized for the individual user experience.
- Maybe create a "software" finder that suggest tips and tricks to more advanced users.
- Advertise more of the "live moderated events
- Promote the "groups" function more by explaining how the group can benefit the user from peer experience
Most Important Features
- Training cost savings
- On the spot training and coursework that can be taken on the users available time
- Provides training on items that most MS 365 users just don't understand nor know exist.
- Security - the training platform is secure and well maintained.
Return on Investment
- ROI - employee driven training
- ROI - less calls into the helpdesk
- ROI - contains both deployment and productivity focused training
- Negative - user acceptance to the training could improve
Alternatives Considered
LinkedIn Learning (Lynda.com) and Kahoot!
Other Software Used
LinkedIn Learning (Lynda.com), Kahoot!, SAP SuccessFactors
