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Brainstorm Quickhelp creates confident, empowered users!
September 19, 2022

Brainstorm Quickhelp creates confident, empowered users!

Scott Sendelweck | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BrainStorm

We use Brainstorm to enable employees to effectively use Microsoft applications. The platform provides training resources in collaboration with our trainers, providing personalized, bite-sized lessons that help individual learners work at their own pace; faster and smarter with our software technology tools. The training provided is perfect for our organization's size.
  • Brainstorm provides short bite-size training that is super easy to grasp
  • The short e-learning modules are perfectly designed to get users engaged and learning.
  • Customer service and monthly account check-ups are A+ level.
  • Monthly training content could be more varied or customized for the individual user experience.
  • Maybe create a "software" finder that suggest tips and tricks to more advanced users.
  • Advertise more of the "live moderated events
  • Promote the "groups" function more by explaining how the group can benefit the user from peer experience
  • Training cost savings
  • On the spot training and coursework that can be taken on the users available time
  • Provides training on items that most MS 365 users just don't understand nor know exist.
  • Security - the training platform is secure and well maintained.
  • ROI - employee driven training
  • ROI - less calls into the helpdesk
  • ROI - contains both deployment and productivity focused training
  • Negative - user acceptance to the training could improve
Brainstorm is just a better enterprise training system compared to other MS-365 training applications on the market. BrainStorm QuickHelp includes reliability and ease of use already built into the system which is very user-friendly. Speaking of the training tools, they are formatted in a huge variety of deliverable media that the end user will feel comfortable with: PDF, video, live event, group learning forums, et. Learners can forge their own path and set up their own learning schedule on their own time. These customized paths can be perfectly tailored for each user's needs. Honestly, Brainstorm Quickhelp just makes it easy.

Do you think BrainStorm delivers good value for the price?

Yes

Are you happy with BrainStorm's feature set?

Yes

Did BrainStorm live up to sales and marketing promises?

Yes

Did implementation of BrainStorm go as expected?

Yes

Would you buy BrainStorm again?

Yes

LinkedIn Learning (Lynda.com), Kahoot!, SAP SuccessFactors
Using the Brainstorm platform, we are able to provide employees with quick and instant training on pretty much everything Microsoft 365. The video training is perfect for the workforce: it's timely, precise, and very thorough. If we were to hire trainers to build and deliver all specific MS product training, it would not be cost-effective. The value of Brainstorm shines through from the aspects of productivity training. What is not much talked about is the time and cost savings associated with self-education. Users of the platform can uncover product use tips and tricks without contacting the company's help center or bothering to ask another co-worker for help. The Brainstorm platform provides courses that greatly improve the user's MS product line experience.