BrainStorm vs. HelpHero

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrainStorm
Score 10.0 out of 10
N/A
BrainStorm's on-demand platform QuickHelp is adapted to each company and individual user and is engineered to turn education into learning experiences.N/A
HelpHero
Score 0.0 out of 10
N/A
HelpHero is a software tool used for enhancing the onboarding and product experiences of app users. With HelpHero, no coding or design experience are required, so anyone can create interactive product tours and walkthroughs to engage users. Businesses from startups to companies can use HelpHero for customer onboarding, guiding users to success and speeding up product adoption. HelpHero plans come with unlimited tours, hotspots, checklists and team members, and also include access to advanced…
$55
per month up to 1,000 active users
Pricing
BrainStormHelpHero
Editions & Modules
No answers on this topic
Up to 1,000 active users
$55
per month
Up to 2,500 active users
$115
per month
Up to 5,000 active users
$179
per month
Up to 10,000 active users
$249
per month
Up to 20,000 active users
$299
per month
Custom Plan
from $399
per month
Offerings
Pricing Offerings
BrainStormHelpHero
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information.All HelpHero plans come with unlimited tours, hotspots, checklists and team members. Plus all plans include access to advanced features like custom CSS, audience targeting, multi-page tours, and API access.
More Pricing Information
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BrainStormHelpHero
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Medium-sized Companies
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Enterprises
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All AlternativesView all alternativesView all alternatives
User Ratings
BrainStormHelpHero
Likelihood to Recommend
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BrainStormHelpHero
Likelihood to Recommend
BrainStorm
Using the Brainstorm platform, we are able to provide employees with quick and instant training on pretty much everything Microsoft 365. The video training is perfect for the workforce: it's timely, precise, and very thorough. If we were to hire trainers to build and deliver all specific MS product training, it would not be cost-effective. The value of Brainstorm shines through from the aspects of productivity training. What is not much talked about is the time and cost savings associated with self-education. Users of the platform can uncover product use tips and tricks without contacting the company's help center or bothering to ask another co-worker for help. The Brainstorm platform provides courses that greatly improve the user's MS product line experience.
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HelpHero
No answers on this topic
Pros
BrainStorm
  • Brainstorm provides short bite-size training that is super easy to grasp
  • The short e-learning modules are perfectly designed to get users engaged and learning.
  • Customer service and monthly account check-ups are A+ level.
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HelpHero
No answers on this topic
Cons
BrainStorm
  • Monthly training content could be more varied or customized for the individual user experience.
  • Maybe create a "software" finder that suggest tips and tricks to more advanced users.
  • Advertise more of the "live moderated events
  • Promote the "groups" function more by explaining how the group can benefit the user from peer experience
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HelpHero
No answers on this topic
Alternatives Considered
BrainStorm
Brainstorm is just a better enterprise training system compared to other MS-365 training applications on the market. BrainStorm QuickHelp includes reliability and ease of use already built into the system which is very user-friendly. Speaking of the training tools, they are formatted in a huge variety of deliverable media that the end user will feel comfortable with: PDF, video, live event, group learning forums, et. Learners can forge their own path and set up their own learning schedule on their own time. These customized paths can be perfectly tailored for each user's needs. Honestly, Brainstorm Quickhelp just makes it easy.
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HelpHero
No answers on this topic
Return on Investment
BrainStorm
  • ROI - employee driven training
  • ROI - less calls into the helpdesk
  • ROI - contains both deployment and productivity focused training
  • Negative - user acceptance to the training could improve
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HelpHero
No answers on this topic
ScreenShots

HelpHero Screenshots

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