Brighter PSA vs. BugTracker.net

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brighter PSA
Score 0.0 out of 10
Small Businesses (1-50 employees)
Brighter PSA (formerly Metis) is cloud-based software for professional service businesses focused on profitability and growth, with teams of up to 100 people who have realized that spreadsheets and ad-hoc tools just won't do it. Brighter PSA brings together sales pipeline management, job profitability control, resource planning, timesheet and expenses capture and time-off management into a single, simple product with a user-friendly design.
$25
per user
BugTracker.net
Score 7.5 out of 10
N/A
N/AN/A
Pricing
Brighter PSABugTracker.net
Editions & Modules
Metis Core
$25.00
per user
No answers on this topic
Offerings
Pricing Offerings
Brighter PSABugTracker.net
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsMetis provides free set-up services and integration support.
More Pricing Information
Community Pulse
Brighter PSABugTracker.net
Best Alternatives
Brighter PSABugTracker.net
Small Businesses
Teamwork.com
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Score 8.5 out of 10
GitLab
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Medium-sized Companies
Planview AdaptiveWork
Planview AdaptiveWork
Score 8.1 out of 10
GitLab
GitLab
Score 8.7 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
Score 8.1 out of 10
GitLab
GitLab
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Brighter PSABugTracker.net
Likelihood to Recommend
-
(0 ratings)
6.4
(2 ratings)
Likelihood to Renew
-
(0 ratings)
7.2
(2 ratings)
User Testimonials
Brighter PSABugTracker.net
Likelihood to Recommend
Brighter Connections Group
No answers on this topic
Open Source
See above. Recommended questions: What type of feedback or tracking will we be doing? Will this need to be client-facing? How will we track content edits? How many users will be assigned to issues in a given project?
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Pros
Brighter Connections Group
No answers on this topic
Open Source
  • Ability to split our multiple projects and assign a user base.
  • Ability to set permissions based on user base/ roles.
  • Customization of fields on a project level.
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Cons
Brighter Connections Group
No answers on this topic
Open Source
  • User interface for client-facing feedback
  • Content and design updates tracking
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Likelihood to Renew
Brighter Connections Group
No answers on this topic
Open Source
I would plan on renewing and staying with BugTracker.net simply because it is a no nonsense easy to use tool. Once you get it set up and understand the small nuances with this custom piece of software, it really is a great tool to help your organization get started with Defect Management and BugTracking without having to drop several thousands of dollars on tools that are more fluff than function.
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Alternatives Considered
Brighter Connections Group
No answers on this topic
Open Source
I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes.
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Return on Investment
Brighter Connections Group
No answers on this topic
Open Source
  • Decreased turn around time for defect fixes.
  • Smoother builder deploys
  • Clearer communication from QA to Dev Team
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ScreenShots

Brighter PSA Screenshots

Screenshot of Dashboard - People UtilizationScreenshot of Dashboard - JobsScreenshot of ResourcingScreenshot of My HomepageScreenshot of Time and Expense Tracking