BugTracker.net - 1 year in.
Don Schminkey | TrustRadius Reviewer
June 30, 2014

BugTracker.net - 1 year in.

Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

3.0.4

Overall Satisfaction with BugTracker.net

We are currently using BugTracker.net not only in our Quality Assurance department, but also in our Project Management approach. We use BugTracker.net to keep track of the status of current and historical releases, legacy code as well as constantly using it to track any issues we find in the software. Obviously tracking bugs is the intent of the tool and it does this pretty well.
  • Ability to split our multiple projects and assign a user base.
  • Ability to set permissions based on user base/ roles.
  • Customization of fields on a project level.
  • If you edit a field you have created (Username, status, custom fields) you lose the ability to sort/filter on this field.
  • It would be nice to add more custom fields on a project specific level. Currently you can only add 3
  • It would be FANTASTIC if you could sort/filter on Project Specific custom fields.
  • Decreased turn around time for defect fixes.
  • Smoother builder deploys
  • Clearer communication from QA to Dev Team
In previous companies I have used, Spira Team, Jira, IBM Rational Clear Quest and Quality Center.
I would plan on renewing and staying with BugTracker.net simply because it is a no nonsense easy to use tool. Once you get it set up and understand the small nuances with this custom piece of software, it really is a great tool to help your organization get started with Defect Management and BugTracking without having to drop several thousands of dollars on tools that are more fluff than function.
It is a great Bug Tracking tool when implemented and set up the correct way initially. If you find yourself in the position of having to go through and re name fields on a project level of having to do an overhaul of the user base you will find some frustrations, these are noted in the last question.