Great for Tracking Development Issues and Questions
November 07, 2014

Great for Tracking Development Issues and Questions

Kat Jenkins | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with

BugTracker is an excellent tool for tracking technical changes and issues in a development project - the ability to assign tasks or issues to an individual developer, then assign it back for review and finally closure helps ensure a great quality end result. While it's great for tracking development issues, it's harder to use for content changes and updates, and we've found other approaches to be more effective.

It may not be the best or easiest tool for collecting client feedback during staging and feedback cycles, since the user interface is very developer-driven. Designers, Writers, and Project Managers are able to use it effectively, however.
  • Tracking technical issues and assigning for review and completion
  • Tracking final status and quality of an application or website
  • User interface for client-facing feedback
  • Content and design updates tracking
  • Ensuring development quality
  • Capturing all feedback
  • Tracking project completion
I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes. works for what we need it to do from a technology standpoint.
See above. Recommended questions:

What type of feedback or tracking will we be doing?
Will this need to be client-facing?
How will we track content edits?
How many users will be assigned to issues in a given project?