Brighter PSA vs. ConnectWise PSA
Brighter PSA vs. ConnectWise PSA
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brighter PSA | Small Businesses (1-50 employees) | Brighter PSA (formerly Metis) is cloud-based software for professional service businesses focused on profitability and growth, with teams of up to 100 people who have realized that spreadsheets and ad-hoc tools just won't do it. Brighter PSA brings together sales pipeline management, job profitability control, resource planning, timesheet and expenses capture and time-off management into a single, simple product with a user-friendly design. | $25 per user | |
ConnectWise PSA | Small Businesses (1-50 employees) | ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the ConnectWise suite. | $35 Per Tech Per Month |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | Metis provides free set-up services and integration support. | — | ||||||||||||||
More Pricing Information |
Brighter PSA | ConnectWise PSA | |
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Ask people about this product | See helpful people who have experience with this product | |
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Multi-Channel Help |
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Brighter PSA | ConnectWise PSA | |
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Small Businesses | Atera Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Planview AdaptiveWork Score 6.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Planview AdaptiveWork Score 6.8 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brighter PSA | ConnectWise PSA | |
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Likelihood to Recommend | - (0 ratings) | 2.5 (113 ratings) |
Likelihood to Renew | - (0 ratings) | 7.6 (25 ratings) |
Usability | - (0 ratings) | 7.4 (25 ratings) |
Availability | - (0 ratings) | 8.0 (4 ratings) |
Performance | - (0 ratings) | 1.0 (7 ratings) |
Support Rating | - (0 ratings) | 4.5 (20 ratings) |
Online Training | - (0 ratings) | 5.0 (8 ratings) |
Implementation Rating | - (0 ratings) | 1.0 (5 ratings) |
Configurability | - (0 ratings) | 1.0 (1 ratings) |
Ease of integration | - (0 ratings) | 1.0 (2 ratings) |
Product Scalability | - (0 ratings) | 1.0 (7 ratings) |
Vendor post-sale | - (0 ratings) | 1.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 10.0 (1 ratings) |
Brighter PSA | ConnectWise PSA | |
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Likelihood to Recommend | Brighter Connections Group No answers on this topic | ConnectWise |
Pros | Brighter Connections Group No answers on this topic | ConnectWise |
Cons | Brighter Connections Group No answers on this topic | ConnectWise |
Likelihood to Renew | Brighter Connections Group No answers on this topic | ConnectWise |
Usability | Brighter Connections Group No answers on this topic | ConnectWise |
Reliability and Availability | Brighter Connections Group No answers on this topic | ConnectWise |
Performance | Brighter Connections Group No answers on this topic | ConnectWise |
Support Rating | Brighter Connections Group No answers on this topic | ConnectWise |
Online Training | Brighter Connections Group No answers on this topic | ConnectWise |
Implementation Rating | Brighter Connections Group No answers on this topic | ConnectWise |
Alternatives Considered | Brighter Connections Group No answers on this topic | ConnectWise |
Scalability | Brighter Connections Group No answers on this topic | ConnectWise |
Return on Investment | Brighter Connections Group No answers on this topic | ConnectWise |
ScreenShots | Brighter PSA Screenshots | ConnectWise PSA Screenshots |