Brightflag vs. Tabs3 Billing

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brightflag
Score 10.0 out of 10
N/A
Brightflag, with offices in New York, Ireland, and Australia, offers their flagship legal billing application, emphasizing spend management and advanced analytics.N/A
Tabs3 Billing
Score 7.9 out of 10
N/A
Tabs3 in Lincoln offers Tabs3 Billing, a time tracking and expense application for law firms.N/A
Pricing
BrightflagTabs3 Billing
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BrightflagTabs3 Billing
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BrightflagTabs3 Billing
Top Pros

No answers on this topic

Top Cons

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User Ratings
BrightflagTabs3 Billing
Likelihood to Recommend
10.0
(1 ratings)
3.0
(1 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BrightflagTabs3 Billing
Likelihood to Recommend
Brightflag
I already recommend Brightflag to anyone and everyone who processes invoices. There is a lot of information and data that comes on these invoices, and having a system that streamlines the information in one place has been extremely useful for a department that is a cost center and needs a quick way to justify every spend.
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Tabs3 Software
This would be great software for a small office with a handful of files. For a modern law firm, not so much.
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Pros
Brightflag
  • Easy interface
  • Amazing customer service
  • Measurable impact on bottom line
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Tabs3 Software
  • The software usually boots without freezing.
  • Because editing after submitting an entry is impossible, we are required to be exact and precise.
  • Total hours per month entered are probably visible to someone.
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Cons
Brightflag
  • More bespoke flags
  • More benchmarking data
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Tabs3 Software
  • No way to edit an entry after saving.
  • Freezes often after booting.
  • There is no way to see total hours monthly.
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Usability
Brightflag
Super easy to set up and use. The interface is intuitive, but it's worth spending some time getting used to seeing where the different "file cabinets" are located. I recommend having one person dedicated to the day-to-day management of the platform (separate from the reviewers and approvers), someone who just manages to upload the invoices, setting up new vendors, liaising with BF Support, but cross-training everyone who uses it on the broad functions.
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Tabs3 Software
No answers on this topic
Support Rating
Brightflag
Customer support is spectacular. Probably the single best quality of this product. They are quick to respond, quick to troubleshoot, and quick to offer suggestions on workarounds for things that might still be in the works (or unique to us). That level of agility and can-do attitude is what I needed in a partner like this.
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Tabs3 Software
No answers on this topic
Alternatives Considered
Brightflag
No answers on this topic
Tabs3 Software
Slow, hard to use, feels straight out of the 1980’s.
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Return on Investment
Brightflag
  • ROI has been superb: saw a 30% drop in legal spend (based on invoice amount) due to catching items that shouldn't have been charged or charges that exceeded agreed-upon caps.
  • Being able to add prior years' invoices to the system has been incredible since it allows for internal benchmarking and YoY comparison reporting.
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Tabs3 Software
  • Having to be so precise and unable to delete entries is very difficult on morale.
  • A graphical user interface would make it easier,
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