What users are saying about
1 Rating
3 Ratings
1 Rating
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Score 10 out of 100
3 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Brightflag

I already recommend Brightflag to anyone and everyone who processes invoices. There is a lot of information and data that comes on these invoices, and having a system that streamlines the information in one place has been extremely useful for a department that is a cost center and needs a quick way to justify every spend.
Anonymous | TrustRadius Reviewer

Tabs3 Billing

This would be great software for a small office with a handful of files. For a modern law firm, not so much.
Anonymous | TrustRadius Reviewer

Pros

Brightflag

  • Easy interface
  • Amazing customer service
  • Measurable impact on bottom line
Anonymous | TrustRadius Reviewer

Tabs3 Billing

  • The software usually boots without freezing.
  • Because editing after submitting an entry is impossible, we are required to be exact and precise.
  • Total hours per month entered are probably visible to someone.
Anonymous | TrustRadius Reviewer

Cons

Brightflag

  • More bespoke flags
  • More benchmarking data
Anonymous | TrustRadius Reviewer

Tabs3 Billing

  • No way to edit an entry after saving.
  • Freezes often after booting.
  • There is no way to see total hours monthly.
Anonymous | TrustRadius Reviewer

Usability

Brightflag

Brightflag 10.0
Based on 1 answer
Super easy to set up and use. The interface is intuitive, but it's worth spending some time getting used to seeing where the different "file cabinets" are located. I recommend having one person dedicated to the day-to-day management of the platform (separate from the reviewers and approvers), someone who just manages to upload the invoices, setting up new vendors, liaising with BF Support, but cross-training everyone who uses it on the broad functions.
Anonymous | TrustRadius Reviewer

Tabs3 Billing

No score
No answers yet
No answers on this topic

Support Rating

Brightflag

Brightflag 10.0
Based on 1 answer
Customer support is spectacular. Probably the single best quality of this product. They are quick to respond, quick to troubleshoot, and quick to offer suggestions on workarounds for things that might still be in the works (or unique to us). That level of agility and can-do attitude is what I needed in a partner like this.
Anonymous | TrustRadius Reviewer

Tabs3 Billing

No score
No answers yet
No answers on this topic

Alternatives Considered

Brightflag

No answers on this topic

Tabs3 Billing

Slow, hard to use, feels straight out of the 1980’s.
Anonymous | TrustRadius Reviewer

Return on Investment

Brightflag

  • ROI has been superb: saw a 30% drop in legal spend (based on invoice amount) due to catching items that shouldn't have been charged or charges that exceeded agreed-upon caps.
  • Being able to add prior years' invoices to the system has been incredible since it allows for internal benchmarking and YoY comparison reporting.
Anonymous | TrustRadius Reviewer

Tabs3 Billing

  • Having to be so precise and unable to delete entries is very difficult on morale.
  • A graphical user interface would make it easier,
Anonymous | TrustRadius Reviewer

Pricing Details

Brightflag

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tabs3 Billing

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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