What users are saying about
7 Ratings
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Score 8.8 out of 100

Attribute Ratings

Likelihood to Recommend

8.8

Brightly Asset Essentials™

88%
5 Ratings

Support Rating

5.0

Brightly Asset Essentials™

50%
3 Ratings

Likelihood to Recommend

Brightly Asset Essentials™

SchoolDude has been great for us to easily submit maintenance requests, keep them organized for tracking, and simple for staff to view and respond to.
Anonymous | TrustRadius Reviewer

Pros

Brightly Asset Essentials™

  • For maintenance requests, Dude Solutions Help Desk documents the request and then allows the custodial staff to record updates for the staff member to see. So, the request and solution are available for all parties involved.
  • For building use, I find some of the features helpful including the ability to see if what you are looking for is available before you book it.
  • Overall, Dude Solutions Help Desk is not difficult to use.
Melissa Ferro | TrustRadius Reviewer

Cons

Brightly Asset Essentials™

  • The overall user interface is bland.
  • Switching to the IT application takes opens in another tab.
Anonymous | TrustRadius Reviewer

Pricing Details

Brightly Asset Essentials™

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

Support Rating

Brightly Asset Essentials™

Brightly Asset Essentials™ 5.0
Based on 3 answers
I find the basic concept and use of Dude Solutions Help Desk to be good, but I think it could use an update to look and work more smoothly. The maintenance aspect of Dude Solutions Help Desk is definitely better than the scheduling tool. The maintenance request does have a decent set-up and does offer clear communication between the staff member and custodial staff. The scheduling tool needs a calendar feature and the ability to receive a notification in your calendar. Both tools do have an email service that directly sends updates to your email.
Melissa Ferro | TrustRadius Reviewer

Alternatives Considered

Brightly Asset Essentials™

I have used a ticketing system through FirstClass that does not come anywhere close to where SchoolDude is in ease of use and quality of a program.
Anonymous | TrustRadius Reviewer

Return on Investment

Brightly Asset Essentials™

  • We can calculate the need for IT workers based on work orders.
  • We can track issues at buildings and what buildings may need more help.
  • A simple approach where it makes it easy to get work order information rather than emails and phone calls.
Anonymous | TrustRadius Reviewer

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