Brightree vs. ChartLogic EMR

Billing and tracking customer's medial DME items. Not used for any other field but medical.

Incentivized

ChartLogic is great for a practice that wants an EMR but doesn't want/need all the bells and whistles of a giant like Epic. It allows each individual doctor to create their own templates, smart fields and ways of seeing their messages, encounters etc so that while you have one EMR system each doctor can make it their own. Little to no computer experience or training needed to make things work easily.

Incentivized

• Customer Support: never an issue, fast and responsive
• User-Friendly: no issues training staff to use the software
• Increased billing efficiency: easy to use and understand

Incentivized

• Quick. Very quick.
• Simple and elegant interface.
• Simultaneous past and present records view.

• Can sometimes be slow as its a cloud service.
• They recently updated their website and continue to improve, this was not the case over a year ago. So keep growing and filling more of the billing and medical needs.

Incentivized

• Seems to usually be one extra unneeded "ok" button you have to click to make things save
• Wish it had more reporting options

Incentivized

Support for this product has been good from Brightree for users and the technical side. They do clearly explain what they can and can not do and sometimes more options or customization would be nice but this would be in a perfect world idea.

Incentivized

I have not seen other products but get most of my feedback from the users that use it and the ones that have seen other products.

Incentivized

Haven't used many others but out of the ones I have used, it's the best and I definitely recommend it.

• Impact remains to be seen, but overall simplifying billing and customer management
• Better communication with physicians/referral sources
• Scheduling is easier

Incentivized

• ChartLogic has been a great EMR for us at a reasonable price point.

Incentivized