Brown Paper Tickets vs. Ticket Tailor

For non-profits running free trainings, Brown Paper Ticket is great because there are no fees for using the service for this, whereas most other event registration software charges a per transaction fee. I wouldn't recommend it if you are hosting a conference or other event where there are breakout sessions that you need to register people for.

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If you want to quickly and easily sell tickets to an event without a lot of hassle or absurd fees, this is a great platform. I'm not sure this would work well for complex, multi-tiered ticket sales for events that have thousands of tickets.

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• Hard copy tickets. They make it very easy to customize and order hard copy tickets for your events.
• Ease of event setup.
• Good customer service

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• Affordable.
• Allows multiple discount codes and multiple price levels.
• Excellent customer service.
• WordPress plug-in that worked flawlessly.

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• Accounting Reports. They are not very concise.

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• Online knowledge base could be expanded. I had questions that were not included in the FAQs - but were quickly answered via chat.

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Customer support representatives were amazingly responsive to questions. We received replies even outside of their stated available hours. They always understood the question/issue immediately and were very thorough and specific in their explanations and step-by-step instructions. Ticket Tailor customer support is among the best I have seen in any industry. Quick, smart, and always helpful.

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I have used Bloomerang's event management option, which is not very easy to use or pliable when it comes to customization. Evite - not professional enough Regonline - not very user friendly and the fees are a bit high. Qgiv - Very easy to use and has great reporting. However, there is a fee to use it for free events.

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Ticket Tailor is much more flexible at a much lower price point than Eventbrite. It was, by far, the most practical and affordable solution. The same functionality with Eventbrite would have required the more expensive "professional" price level which was prohibitively expensive for our small company, especially in its early stages.

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• Brown Paper Tickets has given us a free and easy to use option to register people for free trainings which has helped us cut our costs for these types of events.

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• A box office that is easy to use.
• The ability to cover box office costs by setting a service charge.
• Seamless integration with our website.

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