BugTracker.net vs. Luciq

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BugTracker.net
Score 7.5 out of 10
N/A
N/AN/A
Luciq
Score 8.0 out of 10
N/A
Luciq, formerly Instabug, delivers Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence. With bug and feedback reporting, crash reporting, in-app surveys, and infrastructure that supports over two billion devices world-wide, Luciq helps development and product teams collect bugs and feedback from beta testers and…
$149
per month
Pricing
BugTracker.netLuciq
Editions & Modules
No answers on this topic
Basic
starts at $149
per month
Pro
starts at $249
per month
Premium
Custom Quote
Offerings
Pricing Offerings
BugTracker.netLuciq
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual plan.
More Pricing Information
Community Pulse
BugTracker.netLuciq
Best Alternatives
BugTracker.netLuciq
Small Businesses
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Score 8.6 out of 10
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Medium-sized Companies
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Score 8.6 out of 10
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Score 8.6 out of 10
Enterprises
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Score 8.6 out of 10
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Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BugTracker.netLuciq
Likelihood to Recommend
6.4
(2 ratings)
8.0
(2 ratings)
Likelihood to Renew
7.2
(2 ratings)
-
(0 ratings)
User Testimonials
BugTracker.netLuciq
Likelihood to Recommend
Open Source
See above. Recommended questions: What type of feedback or tracking will we be doing? Will this need to be client-facing? How will we track content edits? How many users will be assigned to issues in a given project?
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Luciq Inc.
Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.
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Pros
Open Source
  • Ability to split our multiple projects and assign a user base.
  • Ability to set permissions based on user base/ roles.
  • Customization of fields on a project level.
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Luciq Inc.
  • Makes it easy for the end-users of the mobile apps.
  • Provides crash analytics.
  • Helps capture user inputs.
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Cons
Open Source
  • User interface for client-facing feedback
  • Content and design updates tracking
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Luciq Inc.
  • We have specific customizations on Jira so we tend to have to contact customer support to create these for us when we make new integrations. It would be nice for us to do this ourselves so we don't have to contact the Instabug team.
  • Not very frequent but sometimes the platform breaks and we have to contact the Instabug team to resolve the issue. It would be great if they have better testing before shipping new changes to ensure stability.
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Likelihood to Renew
Open Source
I would plan on renewing and staying with BugTracker.net simply because it is a no nonsense easy to use tool. Once you get it set up and understand the small nuances with this custom piece of software, it really is a great tool to help your organization get started with Defect Management and BugTracking without having to drop several thousands of dollars on tools that are more fluff than function.
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Luciq Inc.
No answers on this topic
Alternatives Considered
Open Source
I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes.
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Luciq Inc.
No answers on this topic
Return on Investment
Open Source
  • Decreased turn around time for defect fixes.
  • Smoother builder deploys
  • Clearer communication from QA to Dev Team
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Luciq Inc.
  • Reduced the time to get feedback.
Read full review
ScreenShots

Luciq Screenshots

Screenshot of Instabug Report