TrustRadius: an HG Insights company

Bunchball Nitro vs. Manhattan Active Customer Engagement

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bunchball Nitro

    Score6.9 out of 10
    N/ABI WORLDWIDE's Bunchball Nitro is an enterprise gamification platform for employees, sales teams, channel partners and customers. BI WORLDWIDE acquired Bunchball in 2018.N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    Bunchball NitroManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bunchball NitroManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Bunchball NitroManhattan Active Customer Engagement
    Sales Gamification
    Comparison of Sales Gamification features of Bunchball Nitro and Manhattan Active Customer Engagement
    Feature
    Bunchball Nitro
    7.0
    3 Ratings
    11% below category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Sales contest templates6.73 Ratings00 Ratings
    Custom sales contests5.83 Ratings00 Ratings
    Team competitions5.73 Ratings00 Ratings
    Multiple competitions7.43 Ratings00 Ratings
    Contest flexibility7.53 Ratings00 Ratings
    Sales rep view8.03 Ratings00 Ratings
    Mobile game functionality7.73 Ratings00 Ratings
    Game notifications & updates7.13 Ratings00 Ratings
    Social competition / Game collaboration6.83 Ratings00 Ratings
    Sales game integration to Salesforce7.03 Ratings00 Ratings
    Sales performance reporting7.13 Ratings00 Ratings
    TV streaming7.33 Ratings00 Ratings
    Best Alternatives
    Bunchball NitroManhattan Active Customer Engagement
    Small Businesses
    No answers on this topic
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Customer.io
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bunchball NitroManhattan Active Customer Engagement
    Likelihood to Recommend
    7.0
    (3 ratings)
    8.0
    (1 ratings)
    Support Rating
    7.7
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Bunchball NitroManhattan Active Customer Engagement
    Likelihood to Recommend
    BI WORLDWIDE
    Well suited for devs that are very amateur level and an Enterprise that doesn't have the budget for a lot of custom software. This tool makes that way easier of a process and cost.
    Incentivized
    Read full review
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    Pros
    BI WORLDWIDE
    • It enables the end-user to develop, manage and optimize game mechanics.
    • Salesforce and other integrations make it really easy and convenient to add to your technology stack.
    • The software supports notifications, social shares and leaderboards and users have complete control over all activities that are created while using a number of game templates.
    Incentivized
    Read full review
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Cons
    BI WORLDWIDE
    • Limited in capacity.
    • Pricing.
    • Support.
    Incentivized
    Read full review
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Support Rating
    BI WORLDWIDE
    I cannot complain. I have only loved using it and forgot what its like to not use it!
    Incentivized
    Read full review
    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    BI WORLDWIDE
    I think Bunchball just has a cleaner interface which makes it more appealing to the end user and has a great team supporting the product that does a great job in advocating and demoing the product
    Incentivized
    Read full review
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Return on Investment
    BI WORLDWIDE
    • Positive return on investment as I feel like it has really helped me get a better view of my sales performance.
    • The reporting is very clean and easy to read.
    • The wide variety of gamification is great to give you control over all activities.
    Incentivized
    Read full review
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    ScreenShots