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byrd e-commerce fulfillment platform vs. Happy Returns

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    byrd

    Score6 out of 10
    N/Abyrd offers an e-commerce fulfillment platform that helps SMEs to outsource their logistics, taking over all the related processes: from storage to dispatch. Byrd offers customers access to a web-application which can be used in order to outsource and manage orders within a few clicks, without having to get in touch with them directly, to drive a hassle-free shipping experience. This can be achieved through the availability of onlineshop integrations and automatization. Byrd offers integrations…N/A

    Happy Returns

    Score10 out of 10
    N/AHappy Returns offers what the vendor describes as the industry’s only comprehensive solution to initiate, accept, and process returns. This returns software is designed to enable forward-thinking retailers to reduce refunds and increase exchanges over 36%—2X above the industry average. This also raises customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No…N/A
    Pricing
    byrdHappy Returns
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    byrdHappy Returns
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    byrdHappy Returns
    Likelihood to Recommend
    6.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    byrdHappy Returns
    Likelihood to Recommend
    byrd technologies GmbH
    Large amounts of overseas shipment - this is the site! Warehouse storage and distribution sites where you need them. You would not need byrd e-commerce fulfillment platform for a small business. The bigger the quantity, the more you need this service.
    Incentivized
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    Happy Returns
    Happy Returns are best suited for retail stores and ecom where customers need to return or exchange goods. Happy Returns have a number of options and levels of return services they can offer. Having return bar partners like FedEx opens up many local return drop-off locations making it much more convenient for the customer as well as having the option to mail the good back by easily printing a pre-paid return label.
    Incentivized
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    Pros
    byrd technologies GmbH
    • Communication
    • Reliable
    • Up front
    Incentivized
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    Happy Returns
    • Makes the return process easy for customers
    • It's easy for our customer service team to manager
    • Has a seamless Shopify integration
    Incentivized
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    Cons
    byrd technologies GmbH
    • Timing of responses due to location of byrd e-commerce fulfillment platform.
    Incentivized
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    Happy Returns
    • Currently there is no API to GET or POST data
    Incentivized
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    Alternatives Considered
    byrd technologies GmbH
    No answers on this topic
    Happy Returns
    We migrated from Narvar to Happy Returns for a number of reasons. Happy Returns had a better Shopify integration and the process for customers to return via the website was much easier for customers. The Happy Returns admin UI is simple, modern, and easy to navigate. Happy Returns offers features like return bars, exchanges, and site credit that allowed us to give our customers options in how they return in an easy way without any development cost. Our experience with Narvar was the opposite.
    Incentivized
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    Return on Investment
    byrd technologies GmbH
    • Cut shipping costs by 60%.
    • Gives more focus time on growth then shipping.
    Incentivized
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    Happy Returns
    • We have seen an increase in customer retention
    • Customer service spends less time servicing return issues
    Incentivized
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    ScreenShots

    Happy Returns Screenshots

    Screenshot of Make returns beautiful for your business, shoppers, and the planet with returns software and reverse logistics.Screenshot of Reduce costs and retain revenue with returns software and reverse logistics