Happy Returns lives up to the name
May 13, 2021
Happy Returns lives up to the name
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Happy Returns
Happy Returns are being used as our return option for retail customers and we are integrated with Shopify. We use Happy Returns for all our returns and processing of return data. Happy Returns provide an easy user interface for the return process and also has a wide number of return bars that customers can return their goods at. The admin is a very clean UI that is easy to navigate and understand.
- Makes the return process easy for customers
- It's easy for our customer service team to manager
- Has a seamless Shopify integration
- Currently there is no API to GET or POST data
- Shopify integration
- Admin UI
- Options and Features
- Support
- We have seen an increase in customer retention
- Customer service spends less time servicing return issues
We migrated from Narvar to Happy Returns for a number of reasons. Happy Returns had a better Shopify integration and the process for customers to return via the website was much easier for customers. The Happy Returns admin UI is simple, modern, and easy to navigate. Happy Returns offers features like return bars, exchanges, and site credit that allowed us to give our customers options in how they return in an easy way without any development cost. Our experience with Narvar was the opposite.
Do you think Happy Returns delivers good value for the price?
Yes
Are you happy with Happy Returns's feature set?
Yes
Did Happy Returns live up to sales and marketing promises?
Yes
Did implementation of Happy Returns go as expected?
Yes
Would you buy Happy Returns again?
Yes