TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bytes Route

    Score9 out of 10
    Small Businesses (1-50 employees)
    Bytes Route is a codeless tool that enables non-tech people to provide in-app guides and tooltips for a smooth onboarding experience. It is designed to be straightforward so that it doesn’t require a developer or a consultant to use. It aims to enable the user to publish a first product tour in less than 2 minutes. *The initial set-up requires a one-time code snippet insertion in a web domain (near the end of the pages, right before the closing tag) to make the connection…

    $0

    per month team

    Userpilot

    Score8.6 out of 10
    N/AUserpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey. Users can track product growth goals, nudge users to increase engagement, and analyze feedback at scale.

    $299

    per month

    Pricing
    Bytes RouteUserpilot
    Editions & Modules
    Free
    $0
    per month team
    Startup
    $19
    per month team
    Growth
    $29
    per month team
    Traction
    $299
    per month 0-2,500 Monthly Active Users
    Growth
    $5,988
    per year 2,500-10,000 Monthly Active Users
    Enterprise
    $12,000
    per year up to 10,000 Monthly Active Users
    Offerings
    Pricing Offerings
    Bytes RouteUserpilot
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Price increases for greater MAUs across plans.
    More Pricing Information
    Best Alternatives
    Bytes RouteUserpilot
    Small Businesses
    Pendo.io
    Score8.5 out of 10
    Pendo.io
    Score8.5 out of 10
    Medium-sized Companies
    Whatfix
    Score10 out of 10
    Whatfix
    Score10 out of 10
    Enterprises
    Whatfix
    Score10 out of 10
    Whatfix
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bytes RouteUserpilot
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Bytes RouteUserpilot
    Likelihood to Recommend
    Caphyon
    Bytes Route is very well suited for startups or small companies that want to provide their customers with a quick onboarding session that gets them acquainted with their app. It can also be used to provide on-demand tours for users that want to learn how to perform some specific actions, such as changing an account setting or changing something in their profile/dashboard, things that might be buried within multiple menus
    Read full review
    Userpilot
    Userpilot is very handy for those companies looking for a solution that can be implemented by someone other than a developer. Sure, the developer has to do the initial implementation but once that's done (took us about a day) then literally anyone else can create content. It has saved us a bunch of time not having to build and maintain a homegrown solution.
    Despite the plugin and Web App being a bit clunky, overall it has been a positive experience. I've especially appreciated the help from the support team. They've always responded to me within a day and come up with creative solutions for what I'm trying to do. I've learned from my interactions with them that though it may not be as intuitive as you'd like, there's usually a solution.
    Incentivized
    Read full review
    Pros
    Caphyon
    • onboarding tours
    • new user guides
    • onboarding experiences
    Read full review
    Userpilot
    No answers on this topic
    Cons
    Caphyon
    • no support for images
    • no support for more modals
    • no segmentation yet
    Read full review
    Userpilot
    No answers on this topic
    Alternatives Considered
    Caphyon
    Bytes Route is simpler to use than the above competitors. It also has a cheaper price. It provides the bare minimum to create a tour, but this is sometimes better than having a bloated menu full of options that are confusing to understand how to use. It also helps that it provides an extensive documentation
    Read full review
    Userpilot
    No answers on this topic
    ScreenShots

    Bytes Route Screenshots

    Screenshot of AnalyticsScreenshot of Tour editingScreenshot of Themes featureScreenshot of Creating a tourScreenshot of Team managementScreenshot of Pricing plans