C2 ITSM vs. Datto Autotask PSA
C2 ITSM vs. Datto Autotask PSA
Product | Rating | Most Used By | Product Summary | Starting Price |
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C2 ITSM | Mid-Size Companies (51-1,000 employees) | C2 is an integrated IT service management software designed for organizations. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating ticketing. C2 delivers enterprise service management solutions for either on-premise or cloud installation. It boasts fast configuration and onboarding to facilitate software transition without touching a single line of code or living in fear of the next upgrade. The web-based solution aims… | $44 per month per user | |
Autotask PSA | N/A | Autotask PSA is designed as a complete IT Business Management Platform for MSPs, now from Datto (resulting from the Autotask merger with Datto in 2017). | N/A |
C2 ITSM | Datto Autotask PSA | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $6,000 per installation | No setup fee | ||||||||||||||
Additional Details | Cloud version includes monthly subscription license, updates, hosting & support. Concurrent Licensing only. Yearly plan paid annually. Custom-cloud & Enterprise version available with additional options & features. | — | ||||||||||||||
More Pricing Information |
C2 ITSM | Datto Autotask PSA | |
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Top Pros |
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Top Cons |
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C2 ITSM | Datto Autotask PSA | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Atera Score 8.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Atera Score 8.9 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.3 out of 10 | Planview AdaptiveWork Score 6.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
C2 ITSM | Datto Autotask PSA | |
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Likelihood to Recommend | - (0 ratings) | 7.6 (29 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (1 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.4 (4 ratings) |
C2 ITSM | Datto Autotask PSA | |
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Likelihood to Recommend | Sherweb No answers on this topic | Kaseya |
Pros | Sherweb No answers on this topic | Kaseya |
Cons | Sherweb No answers on this topic | Kaseya |
Likelihood to Renew | Sherweb No answers on this topic | Kaseya |
Usability | Sherweb No answers on this topic | Kaseya |
Support Rating | Sherweb No answers on this topic | Kaseya |
Alternatives Considered | Sherweb No answers on this topic | Kaseya |
Return on Investment | Sherweb No answers on this topic | Kaseya |
ScreenShots | C2 ITSM Screenshots |