CA Unicenter Network and Systems Management (Discontinued) vs. Cisco Nexus Dashboard Fabric Controller

It's a decent system if you're a pure IT shop and want to become ITIL-aligned. It forces everyone into an ITIL mentality - service level agreements, change management, and asset tracking. It's very rote, for better and for worse. It's not appropriate at all as a customer-facing or non-IT facing self-service tool. You will never get your end users to really understand how to use the interface.

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Datacenter spine life architecture with 2 pods, you can cover any scenario. It's easy to connect the firewall and to deploy the VXLAN configuration.

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• ITIL ticketing (incidents, problems, etc.).
• Change orders.
• Matching up its asset management system with incidents/change orders.

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• The user interface (UX) is antiquated and clunky. Compared to ServiceNow, it feels like it's 15 years behind.
• It's complicated - We do routine internal training just to get people to use it correctly.
• It doesn't have an automated way of discovering assets. Everything has to be force-fed.

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• I think that there is room for improvement in Cisco Nexus Dashboard Fabric Controller with interface groups

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Renewing NDFC is a smart strategic move. It transforms manual network management into an automated, policy-driven infrastructure. By leveraging real-time telemetry and centralized control for data center LANs and SANs, your organization gains the scalability, visibility, simplicity, and security needed for complex management operations in modern, high-performance data centers ecc

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That’s a great automation suits and easy to use

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We have to hire 2 full-time 3rd-party consultants to run this application. That tells me it's not a very IT-friendly, vendor-supported application. Compare that with, say, SolarWinds, which is much easier for regular IT staff to customize without sacrificing features and capability. Sure, we have to bring in Loop1 to consult for us when we need to do a major SolarWinds config change or need a really unusual custom query built, but we never need more than 10 hours of consulting per month.

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I did not select CA. If it were up to me, I would migrate us to ServiceNow. The user interface on ServiceNow is 100% more modern and 200% more user friendly. With ServiceNow, the front page for end users makes it clear: one button that says "Ask for something" and one button that says "Report a problem". That's what our end users need. The biggest problem we have in our organization is that our end users don't report issues to the Help Desk often enough and rarely ask for things through the Help Desk. A clean, simple self-service option like this would open up a world of new information for our customer service team.

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Cisco Nexus Dashboard Fabric Controller is much more efficient and programmable; EPN is like template-ready software without automation. Instead, NDFC is very useful during configuration and deployment.

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Security has been a great paramount from day one

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• It helped make us an ITIL shop.
• It was integral during our large IT consolidation 10 years ago in merging 10 different IT departments into one by converging on one ticketing system for all IT issues.
• Its lack of user-friendliness has gated us from being able to deploy a true self-service IT help desk.

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• Time on configuration.
• Setup

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