Calabrio ONE vs. Collab OneContact WFO
Calabrio ONE vs. Collab OneContact WFO
Product | Rating | Most Used By | Product Summary | Starting Price |
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Calabrio ONE | N/A | Calabrio One is a workforce optimization (WFO) platform for call centers, combining workforce management with call recording and analytics, from Calabrio headquartered in Minneapolis, MN. | N/A | |
OneContact WFO | N/A | OneContact WFO (formerly OneWorkforce) is a workforce management system for call centers, from Portuguese company Collab. | N/A |
Calabrio ONE | Collab OneContact WFO | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Calabrio ONE | Collab OneContact WFO | |
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Top Pros | No answers on this topic | |
Top Cons |
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Calabrio ONE | Collab OneContact WFO | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | 8x8 Contact Center Score 7.6 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.7 out of 10 | Calabrio Teleopti WFM Score 7.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Calabrio ONE | Collab OneContact WFO | |
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Likelihood to Recommend | 8.9 (13 ratings) | - (0 ratings) |
Likelihood to Renew | 8.0 (1 ratings) | - (0 ratings) |
Usability | 7.0 (1 ratings) | - (0 ratings) |
Support Rating | 6.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.0 (1 ratings) | - (0 ratings) |
Calabrio ONE | Collab OneContact WFO | |
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Likelihood to Recommend | Calabrio | Collab No answers on this topic |
Pros | Calabrio | Collab No answers on this topic |
Cons | Calabrio | Collab No answers on this topic |
Likelihood to Renew | Calabrio | Collab No answers on this topic |
Usability | Calabrio | Collab No answers on this topic |
Support Rating | Calabrio | Collab No answers on this topic |
Implementation Rating | Calabrio | Collab No answers on this topic |
Alternatives Considered | Calabrio | Collab No answers on this topic |
Return on Investment | Calabrio | Collab No answers on this topic |
ScreenShots | Calabrio ONE Screenshots |