Question 1

What is Calabrio ONE?

Accepted Answer

Calabrio One is a workforce optimization (WFO) platform for call centers, combining workforce management with call recording and analytics, from Calabrio headquartered in Minneapolis, MN.

Question 2

What are Calabrio ONE's top competitors?

Accepted Answer

Verint Workforce Engagement (discontinued) and Genesys Multicloud CX (discontinued) are common alternatives for Calabrio ONE.

Question 3

Who uses Calabrio ONE?

Accepted Answer

The most common users of Calabrio ONE are from Enterprises (1,001+ employees).