Calero is a Telecom Expense Management (TEM) product that helps companies manage their fixed and mobile networks by controlling costs, optimizing services, boosting efficiency and productivity, and enhancing security.
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Tellennium - Management of Things (MoT)
Score 8.0 out of 10
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Tellennium is an expense management, lifecycle management, and wireless mobile management company.
Calero's robust telecom expense management and call accounting capabilities make it well suited for large organizations with complex communication expenses. Calero's mobile device management features make it well suited for our organization with employees who work remotely or in the field. As an organization that needs to keep our communication expenses within budget: Calero's cost control features, such as invoicing and payment management, make it well suited for our organization and keep our communication expenses within budget.
Tellenium MoT has found services that were not canceled, brought these to our attention, and submitted the cancels on our behalf saving us lots of dollars.
User interface: The software's interface could be made more user-friendly, with more intuitive navigation and clearer presentation of data and information.
Data analytics: Calero's data analytics capabilities could be enhanced to provide more detailed and actionable insights into an organization's communication and information expenses.
It is a pleasure working with our Tellenium MoT account team. They are extremely responsive and helpful. I find no deficiencies in their functionality.
They offer demos and tutorials when you initially start the partnership. It's fairly easy to learn/use once you can log in to the MoT Dashboard and navigate around.
Calero may be a good choice for the organizations that are looking for a well-established and well-regarded solution specifically for telecom expense management, but may not be the best choice for organizations with broader IT cost optimization needs.
I have worked in Tangoe minimally and Tellennium's portal is much more user-friendly. You can do a lot more with Tangoe, but you must be trained to do so. MoT is very easy to use and anyone can use it with minimal training. I have also worked in an organization that provided TEM services. Unfortunately, it was all provided through Excel spreadsheets, which are prone to error and extremely outdated.
