Likelihood to Recommend It gets the job done for initiating loans. I can't say anything about the marketing tools as I haven't used them but as a de facto technical support person in the company, I have helped many of the loan officers resolve issues (or inform them they are not resolvable yet). One limitation I ran into was property and loan matching. The system allows one property to be matched with multiple liabilities but not the converse. For an investor with a portfolio loan, it was not possible to show one liability relating to multiple properties. This required workarounds. The field for entering properties is very small in list form making review difficult when there are more than a few properties. The interface could be more adjustable. Overall, the program is not well-liked by the loan officers who would prefer a more modern platform, though all surely have some drawbacks. The program appears to have many functions we do not use and it would be preferred if the ones we use worked better.
Read full review Nucleus Software Exports Ltd.
FinnOne [Neo Cloud helped] with the complete loan lifecycle from the first time a customer contacts us all the way to the end. It helps with better loan decisions. We use it to process a lot of loans and we like the faster process and the paperless process as well. I cannot think of anything negative to say about this system.
Read full review Pros I can’t say I don’t have any examples The suite is a constant thorn in my side Read full review Nucleus Software Exports Ltd.
Process automation across banking use cases like customer onboarding. Multi dimensional reporting analytical view. Open integration platform. Read full review Cons There is lots of room for improvement as there have been many bugs in the implementation of the new format. Responsiveness to customer needs was inexcusably slow for a change that was years in the planning. Many of the calculations seem inconsistent on Fees Worksheet and other pages, including differences in how the information appears when printed vs onscreen. The menus are not intuitive and could be much better. The user interface is archaic. Field links do not work correctly and take a long time to be corrected. Read full review Nucleus Software Exports Ltd.
The interface could be improved because there is some confusion in certain areas that need to be more friendly and clear. Read full review Alternatives Considered There are several other products available that we will consider when we are able to upgrade from Calyx.
Read full review Nucleus Software Exports Ltd.
FinnOne [Neo Cloud] is at a lower cost. it provides better efficiency and an improved workflow. It saves time and storage with its paperless function. It helps with organizing and managing customer data. Provides superb loan making decisions. It is easy to use and implement in an organization. Overall it makes things work smoothly.
Read full review Return on Investment The learning curve to proficiency is steep My goals of developing a smooth workflow [are] hindered by the lack of Point’s intuitiveness Read full review Nucleus Software Exports Ltd.
Improved business revenue. Less user drops. Analytical information. Read full review ScreenShots