Likelihood to Recommend Camunda Platform is well suited for scenarios where there are different stages in a business flow and the flow is driven by user action at each stage. For example placing of an order on an ecommerce platform. Depending on whether user was able to make the payment or not the workflow would go to dispatch or retry stage. Now the retry stage would trigger further actions like sending follow up emails etc. Likewise, dispatch stage would have a different set of actions. Since every order is important and we need to know where it stands, using Camunda Platform is imperative. Camunda Platform might not be a right choice where just a one off thing needs to be done. For example, uploading of product information by user or periodic processing of heavy images by a worker. These are all either one step processes or periodic automated processes where we can track the status without using a business modeler like Camunda Platform.
Read full review As an open source rule engine and product suite, Drools is well suited for the small and middle scale business to manage and integrate the rules to build the rule-driven system which can process the business-critical data and events to produce the automated decision. It is better to use Drools in the well-secured environment (back-end behind the DMZ), not putting it on the customer-facing front or exposing it directly the to public where may bring direct security risk in the enterprise environment. Drools still needs a lot hardening on the security side.
Read full review Pros Asynchronous functionality of Camunda Platform and different types of gateways. Read full review Writing rules with business focus Rules evolution and maintenance separate business logic from program code Read full review Cons Camunda expects that you will develop your own user interfaces. This is either a benefit or a barrier depending on your perspective on packaged UI. As an open source vendor, Camunda is under-covered in analyst reports. Read full review Fusion doesn't support persistence of working memory, which brings some extra high availability risk to our business. Guvnor still has a lot room to be implemented, it is not so user-friendly for non-technical people, so a lot of business users complain it is hard to master. Rule execution server doesn't even have JMX implemented, hard to be monitored. Drools is still lacking support for key Web services standards. Read full review Support Rating Camunda provides pretty standard product support offerings.
Read full review Alternatives Considered Lacks good documentation. Training and documentation is geared towards those who are already technically adept. Does not have as many data integrations as other full fledged products. Paid version of Camunda is not as fully fledged as other products.
Read full review I did not participate in drools choice. I can only compare drools with the previous situation which was using nothing.
Read full review Return on Investment The positive impact is that we are able to ensure the business process is being followed and that results in orders getting processed successfully leading to customer satisfaction and revenue Another positive impact is that we are able to track any anomalies and any errors in the order flow and retry them so that users don't have a negative experience. A negative point is that it is an overhead to maintain so there is significant engineering effort getting invested there Read full review The IT department quickly adopted Drools as it is a very good java-based rule engine, which saves a lot of time to meet the project timeline and balanced our business requirements. Recently we start considering the OpenRules, which may be more business user-friendly. Read full review ScreenShots