Used as a part of a solution mainly to deal with customer problems related to business processes and rules need to be adhered to in a particular system. It is primarily used by the technical team as a tool to orchestrate the required tasks and processes, and primarily sold as part of a solution offering by consultants.
GUI is not intuitive and hard to use. More involved technical capabilities are hidden in the menus which make navigation and setup difficult.
Community exists but is relatively small and highly technical. Support is not easily accessible unless the costly paid version is opted for.
Debugging is difficult as there is no error/typo checking or console in the designer when using scripts. It does not have the capabilities of more fully featured IDEs, but is a simple text entry for scripts.
Lacks good documentation. Training and documentation is geared towards those who are already technically adept. Does not have as many data integrations as other full fledged products. Paid version of Camunda is not as fully fledged as other products.
A viable solution for low budget projects where highly technical staff, specifically software developers, are available as a resource. The product requires deep technical knowledge and also experience with the product to deal with its quirks, however once implemented is relatively straightforward to maintain. Suitable for small-med sized/scale business process/rule processing requirements.