Capital Business Services vs. Intuit TurboTax

They have staff that understand the fund accounting software they support and can help when you call in. I have not found anything that was less appropriate with Capital Business Services. They offer free webinars to topics that are relevant to our not for profit organization.

Incentivized

Intuit TurboTax is well suited for most scenarios ranging from simple filing (i.e., single filing, one employer, limited asset, same state as employer) to complicated filing (i.e., married filing jointly, changing employers, different state as employers or WFH, multiple assets such as real estate and cryptocurrencies, entrepreneurship side-gig). TurboTax does not have wide-range offerings and partnerships with crypto exchanges so crypto owners may use a different service to generate the necessary tax forms for TurboTax to digest.

Incentivized

• They provide free webinars on relevant topics to our organization
• They helped me build customized reports
• They provide software support when needed

Incentivized

• fill in tables or cells with numbers directly from scanned tax forms (1099s, W2s, etc)
• determine necessary tax forms needed to fill based on users' answers to selected questions
• customization capability for users that are well-versed in their tax situation (i.e., ability to select deductions themselves)

Incentivized

• I have not encountered anything they would need to improve on. They always are very responsive to my calls and helpful with my questions

Incentivized

• integration with other applications such as Mint
• online and cloud sign-up for multiple Intuit applications is unsmooth
• price point for state tax filing can be made staggered (cheaper for simple form)

Incentivized

We used another provider not listed for our MIP Fund Accounting. Capital Business Services provides excellent service and does not make you wait for a solution. Our previous provider could not solve several small issues that Capital Business Services solved after switching to them.

Incentivized

We select TurboTax for its wide user base (familiarity), price points (multiple offerings based on users' needs), user experience (intuitiveness), technology (adaptive to user tax situations and simplify user data entry by means of upload feature), customer support (for implementer and end-users) and expert support (i.e., CPA), cloud capability, safety and security. Other products also offer several features like those but not to the same level of comprehensiveness and sophistication.

Incentivized