CaptivateChat vs. Social Intents
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 CaptivateChat | Score10 out of 10 | N/A | Captivate Chat integrates customer live chats from various platforms (websites, Facebook, Instagram, Twitter, WhatsApp, SMS, and email) into MS Teams or Slack. The app simplifies customer communication and team collaboration, allowing users to communicate with customers from their preferred messaging app, prioritise and assign chats, and track performance all natively in MS Teams or Slack. Compatible with GPT, Watson, and Amazon Lex bots, the app provides multi-language support for… | $69 per month Unlimited users or agents |
 Social Intents | N/A | Small Businesses (1-50 employees) | Social Intents is a live chat tool for Zoom, Microsoft Teams, Webex, and Slack, from the company of the same name headquartered in Atlanta. | $49 per month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| CaptivateChat | Social Intents | |
|---|---|---|
| Small Businesses |  Simplify360 Score7.8 out of 10 |  Olark Score10 out of 10 |
| Medium-sized Companies |  Customer.io Score9.1 out of 10 |  Zoho SalesIQ Score9.7 out of 10 |
| Enterprises |  SAP Service Cloud Score8.5 out of 10 |  Genesys DX (discontinued) Score10 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |