CaptivateChat vs. Talkative
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 CaptivateChat | Score10 out of 10 | N/A | Captivate Chat integrates customer live chats from various platforms (websites, Facebook, Instagram, Twitter, WhatsApp, SMS, and email) into MS Teams or Slack. The app simplifies customer communication and team collaboration, allowing users to communicate with customers from their preferred messaging app, prioritise and assign chats, and track performance all natively in MS Teams or Slack. Compatible with GPT, Watson, and Amazon Lex bots, the app provides multi-language support for… | $69 per month Unlimited users or agents |
 Talkative | N/A | N/A | Talkative is a customer engagement solution that gives supervisors and their teams tools to engage and convert customers. Talkative’s intelligent Routing Engine lets users create countless queues, groups, and page rules to make sure high-value customers are engaged with the right members of a customer support team. | $229 per month |
| CaptivateChat | Talkative | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual pricing. | ||||||||||||||
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| CaptivateChat | Talkative | |
|---|---|---|
| Small Businesses |  Simplify360 Score7.8 out of 10 | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies |  Customer.io Score9.1 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises |  SAP Service Cloud Score8.5 out of 10 | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |