Carbonite Recover vs. VMware Site Recovery (DRaaS)

I believe it works best for our small to medium size businesses customers. It quickly identifies if a file or folder is having backup issues. This user-friendly interface makes it easier to understand. Since there is no on-site IT staff it makes it easier for them to quickly check [their] backups.

Incentivized

VMware Business Continuity & Disaster Recovery tools are well suited for customers who are heavily integrated with vSphere and VMs for their on-premises data centers today. VMware Cloud on AWS is great for customers who do not have DR sites and want to leverage the public cloud to build a DR site on demand quickly.

Incentivized

• Simple install
• Simple setup
• Easy recovery

Incentivized

• Integration with VMware environments
• Simple to use for current VMware admins

Incentivized

• Pricing for storage.
• Sometimes errors [pop] up.
• Ability to recover a lot of files faster.

Incentivized

• vSphere replication not as feature rich as storage replication
• Third party software necessary if looking into public cloud

Incentivized

VMware support is typically outstanding, of course, they have multiple departments, and you need to work with the specific teams to get advanced support for things specific to VMware Business Continuity & Disaster Recovery. In contrast, other companies that deal directly with that technology may be more responsive to those specifics. Typically VMware is excellent and helpful in critical outages. For smaller to medium issues, it can take some time to get addressed appropriately.

Incentivized

Unitrends is a more robust software meant for larger businesses. I chose to compare to Unitrends to point out why we target small to medium customers with Carbonite. Unitrends does full VM and file backups while carbonite backups up files. Unitrends is expensive and harder to set up. Carbonite is quick and easy.

Incentivized

VMware is software and typically hardware agnostic, this does require extra design and consideration versus putting in backup appliances. Some other solutions are a software as well and can be layered on top of vSphere to enhance existing environments. We need to weigh the benefits of licensing versus software costs and the management cost of having multiple tools.

Incentivized

• Makes customers feel their data is safe.
• Reliability when files are recovered puts faith in company.
• Saves end user downtime when files are recovered.

Incentivized

• Requires running vSphere at target DR sites
• Potential licensing cost for cold/standby locations

Incentivized