Overall Satisfaction with Carbonite Recover
When customers need a simple backup solution for data we recommend Carbonite Recover. It is a quick and easy install and easy to pick the files you need [to be backed up] to the cloud. We use this on medium-sized and small-sized businesses. Can be used on servers and individual desktops.
- Simple install
- Simple setup
- Easy recovery
- Pricing for storage.
- Sometimes errors [pop] up.
- Ability to recover a lot of files faster.
- Makes customers feel their data is safe.
- Reliability when files are recovered puts faith in company.
- Saves end user downtime when files are recovered.
Unitrends is a more robust software meant for larger businesses. I chose to compare to Unitrends to point out why we target small to medium customers with Carbonite. Unitrends does full VM and file backups while carbonite backups up files. Unitrends is expensive and harder to set up. Carbonite is quick and easy.
Do you think Carbonite Recover delivers good value for the price?
Are you happy with Carbonite Recover's feature set?
Did Carbonite Recover live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Carbonite Recover go as expected?
Would you buy Carbonite Recover again?
I believe it works best for our small to medium size businesses customers. It quickly identifies if a file or folder is having backup issues. This user-friendly interface makes it easier to understand. Since there is no on-site IT staff it makes it easier for them to quickly check [their] backups.