CareCloud vs. Cerner Practice Management

If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?

Incentivized

Well suited in the clinical setting although a little tedious. Not suited in many other places.

Incentivized

• They provide training for the different types of ways Carecloud can be used for the benefit of the company.
• Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
• They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.

Incentivized

• Scheduling - I personally enjoy the ease of use with the solution. It also has a great "memory" as to patient rescheduling, no shows, etc. Being able to create multiple schedules to reflect different practitioners is such a major plus in this system.
• Customization - I am able to create Super-bills, Global Periods, and Insurance Details pertinent to each patient and not have to RECREATE them every time like I had to in past systems.
• EOB - an added bonus is the ability for the system to check EOB ahead of time. This is a HUGE time saving in an office!

Incentivized

• The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
• Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
• With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.

Incentivized

• Only seems applicable for small organizations.

Incentivized

Everything within the system works smoothly, it’s just time-consuming and could be a bit more simplistic.

Incentivized

Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.

Incentivized

I personally would use this system over any other systems currently on the market. Athena has a nice product...however, it can be quite expensive and the colors are draining on the eyes. eClinical Works also has a system that is comparable, but the customization I found wasn't as easy as the Cerner product

Incentivized