CareCloud vs. UpToDate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CareCloud
Score 9.1 out of 10
N/A
CareCloud, Inc., formerly MTBC, is a healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems.N/A
UpToDate
Score 8.6 out of 10
N/A
UpToDate from Wolters Kluwer supports clinician decisioning with instant access to drug information, patient data, diagnosis support, and shareable data for patient information.N/A
Pricing
CareCloudUpToDate
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CareCloudUpToDate
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CareCloudUpToDate
Features
CareCloudUpToDate
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
CareCloud
8.0
1 Ratings
6% above category average
UpToDate
5.0
1 Ratings
41% below category average
Claims management8.01 Ratings6.01 Ratings
Patient billing8.01 Ratings4.01 Ratings
Financial Reporting8.01 Ratings5.01 Ratings
Real-time eligibility verification00 Ratings5.01 Ratings
Coding00 Ratings5.01 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
CareCloud
8.0
1 Ratings
3% above category average
UpToDate
4.0
1 Ratings
64% below category average
Multi-location support8.01 Ratings00 Ratings
Calendar interface8.01 Ratings4.01 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
CareCloud
8.0
1 Ratings
10% above category average
UpToDate
-
Ratings
Charting / document management9.01 Ratings00 Ratings
Templates9.01 Ratings00 Ratings
Mobile/tablet support5.01 Ratings00 Ratings
Customization9.01 Ratings00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
CareCloud
8.7
1 Ratings
5% above category average
UpToDate
2.3
1 Ratings
113% below category average
HIPAA compliance9.01 Ratings3.01 Ratings
Role-based permission levels8.01 Ratings1.01 Ratings
Data backups and redundancy9.01 Ratings3.01 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
CareCloud
8.0
1 Ratings
6% above category average
UpToDate
4.7
1 Ratings
47% below category average
Task tracking7.01 Ratings4.01 Ratings
Specialty-specific workflows8.01 Ratings3.01 Ratings
Multi-office / multi-physician capabilities9.01 Ratings7.01 Ratings
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CareCloudUpToDate
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Score 10.0 out of 10
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Score 10.0 out of 10
Medium-sized Companies
CareLogic EHR
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Score 10.0 out of 10
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CareLogic EHR
Score 10.0 out of 10
Enterprises
Epic
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Score 8.7 out of 10
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Score 8.7 out of 10
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User Ratings
CareCloudUpToDate
Likelihood to Recommend
9.0
(1 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
CareCloudUpToDate
Likelihood to Recommend
CareCloud
If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
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Wolters Kluwer
  • On patient rounds (working with the medical team and providing them updates on various therapies
  • Answering drug information questions (MDs questions that may need further review and response)
  • Updating lecture material (ensuring upToDate data)
  • Patient education utility (ensuring appropriate and up to date patient information)
  • Not useful for a comprehensive clinical review e.g. writing a paper, but it is not designed for that function
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Pros
CareCloud
  • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
  • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
  • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
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Wolters Kluwer
  • List relevant information on various diseases and conditions.
  • Summarize pertinent information.
  • Easy navigation across information and subjects.
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Cons
CareCloud
  • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
  • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
  • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
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Wolters Kluwer
  • The app is sometimes a bit hard to use
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Support Rating
CareCloud
No answers on this topic
Wolters Kluwer
UpToDate provides evidence-based, currently relevant medical information in an easy and clear method. The software has directly helped me stay up to date in medical treatments and new information on etiology of diseases. This information has directly and positively improved my care and treatments for various musculoskeletal conditions and diseases.
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Alternatives Considered
CareCloud
Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
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Wolters Kluwer
UpToDate offers a much more comprehensive tool when compared with Epocrates. Although both provide good drug references UpToDate goes far beyond the Epocrates tool in terms of clinical disease diagnostic data.
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Return on Investment
CareCloud
No answers on this topic
Wolters Kluwer
  • Improves patient care.
  • Improves provider treatment plans.
  • Updates clinical standards and treatment options.
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