TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CareCloud

    Score9.1 out of 10
    N/ACareCloud, Inc., formerly MTBC, is a healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems.N/A

    VMware SD-WAN

    Score7.9 out of 10
    N/AVMware SD-WAN (formerly VeloCloud) aims to deliver high-performance, reliable branch access to cloud services, private data centers, and SaaS-based enterprise applications. VeloCloud was acquired by VMware in 2018.N/A
    Pricing
    CareCloudVMware SD-WAN
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CareCloudVMware SD-WAN
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CareCloudVMware SD-WAN
    Considered Both Products
    CareCloud
    No answer on this topic
    VMware by Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    CareCloudVMware SD-WAN
    Billing and Claims Management
    Comparison of Billing and Claims Management features of CareCloud and VMware SD-WAN
    Feature
    CareCloud
    8.0
    1 Ratings
    7% above category average
    VMware SD-WAN
    -
    Ratings
    Claims management8.01 Ratings00 Ratings
    Patient billing8.01 Ratings00 Ratings
    Financial Reporting8.01 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of CareCloud and VMware SD-WAN
    Feature
    CareCloud
    8.0
    1 Ratings
    4% above category average
    VMware SD-WAN
    -
    Ratings
    Multi-location support8.01 Ratings00 Ratings
    Calendar interface8.01 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of CareCloud and VMware SD-WAN
    Feature
    CareCloud
    8.0
    1 Ratings
    10% above category average
    VMware SD-WAN
    -
    Ratings
    Charting / document management9.01 Ratings00 Ratings
    Templates9.01 Ratings00 Ratings
    Mobile/tablet support5.01 Ratings00 Ratings
    Customization9.01 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of CareCloud and VMware SD-WAN
    Feature
    CareCloud
    8.7
    1 Ratings
    4% above category average
    VMware SD-WAN
    -
    Ratings
    HIPAA compliance9.01 Ratings00 Ratings
    Role-based permission levels8.01 Ratings00 Ratings
    Data backups and redundancy9.01 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of CareCloud and VMware SD-WAN
    Feature
    CareCloud
    8.0
    1 Ratings
    6% above category average
    VMware SD-WAN
    -
    Ratings
    Task tracking7.01 Ratings00 Ratings
    Specialty-specific workflows8.01 Ratings00 Ratings
    Multi-office / multi-physician capabilities9.01 Ratings00 Ratings
    Best Alternatives
    CareCloudVMware SD-WAN
    Small Businesses
    athenaClinicals
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    Cisco Meraki SD-WAN
    Score8.6 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    Cisco Catalyst SD-WAN
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CareCloudVMware SD-WAN
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.1
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.4
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.2
    (3 ratings)
    User Testimonials
    CareCloudVMware SD-WAN
    Likelihood to Recommend
    CareCloud
    If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
    Incentivized
    Read full review
    VMware by Broadcom
    VMware SD WAN is a great solution for tying multiple locations together that are not physically located close. The link aggregation used in the technology allows for quicker failover to redundant connections, which makes the surface traffic seem to be uninterrupted. If planning to connect multiple locations while utilizing the existing internet, Veloclouds SDWAN provides stable and accurate aggregation of connections that provide a good sense of stability for the price.
    Incentivized
    Read full review
    Pros
    CareCloud
    • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
    • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
    • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
    Incentivized
    Read full review
    VMware by Broadcom
    • VeloCloud is excellent at automatically choosing the best internet connection based on speed and quality.
    • It provides a web based interface allows all our connections to be managed from anywhere in the world.
    • Because VMware has a strong history in networking and is a name I can trust, we are able to confidently invest in their technology.
    Incentivized
    Read full review
    Cons
    CareCloud
    • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
    • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
    • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
    Incentivized
    Read full review
    VMware by Broadcom
    • VMware SD-WAN could provide cli access for troubleshooting
    • VMware SD-WAN boxes could have more ports
    • VMware SD-WAN box could have more applications to provide more health and visibility of the traffic passing through
    Read full review
    Usability
    CareCloud
    No answers on this topic
    VMware by Broadcom
    VMware SD-WAN has great usability. We have had a positive experience with the solution. It has helped solved a number of issues with our network such as visibility in user usage, application usage, and prioritizing critical application network traffic. VMware SD-WAN user interface is also very easy to understand and configure.
    Incentivized
    Read full review
    Support Rating
    CareCloud
    No answers on this topic
    VMware by Broadcom
    There are still some glitches that need to be worked out. As an example, I rebooted a device at one of our branch locations and it just died. That should never have happened, and I've only seen this happen when a company needs to improve hardware on some of their lower-end models.
    Incentivized
    Read full review
    Alternatives Considered
    CareCloud
    Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
    Incentivized
    Read full review
    VMware by Broadcom
    At the time we made our decision to move forward with VeloCloud, Cisco Viptela and Cisco Meraki were the two players we compared against. Cisco's offerings were very customizable when using Viptela, but there was a big learning curve to implement. Meraki at the time was a lot simpler, but we needed the ability to customize some features in order to implement SD-WAN in our environment. VeloCloud was the perfect solution during our POC as it satisfied our needs.
    Incentivized
    Read full review
    Return on Investment
    CareCloud
    No answers on this topic
    VMware by Broadcom
    • Eliminate the cost of an MPLS circuit.
    • Ease of deployment: the amount of time saved when adding additional sites to the solution, especially when you have a profile already built and when you add a new VC you just associate that profile with that appliance. Again, in a matter of minutes, you can have a new site up and running.
    • Since there is not true firewall built-in, you would have to either purchase a third-party firewall or the virtual firewall that is supported by Velocloud.
    Incentivized
    Read full review
    ScreenShots