CareCloud vs. VMware SD-WAN

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CareCloud
Score 9.1 out of 10
N/A
CareCloud, Inc., formerly MTBC, is a healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems.N/A
VMware SD-WAN
Score 8.4 out of 10
N/A
VMware SD-WAN (formerly VeloCloud) aims to deliver high-performance, reliable branch access to cloud services, private data centers, and SaaS-based enterprise applications. VeloCloud was acquired by VMware in 2018.N/A
Pricing
CareCloudVMware SD-WAN
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CareCloudVMware SD-WAN
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CareCloudVMware SD-WAN
Features
CareCloudVMware SD-WAN
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
CareCloud
8.0
1 Ratings
6% above category average
VMware SD-WAN
-
Ratings
Claims management8.01 Ratings00 Ratings
Patient billing8.01 Ratings00 Ratings
Financial Reporting8.01 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
CareCloud
8.0
1 Ratings
3% above category average
VMware SD-WAN
-
Ratings
Multi-location support8.01 Ratings00 Ratings
Calendar interface8.01 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
CareCloud
8.0
1 Ratings
10% above category average
VMware SD-WAN
-
Ratings
Charting / document management9.01 Ratings00 Ratings
Templates9.01 Ratings00 Ratings
Mobile/tablet support5.01 Ratings00 Ratings
Customization9.01 Ratings00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
CareCloud
8.7
1 Ratings
5% above category average
VMware SD-WAN
-
Ratings
HIPAA compliance9.01 Ratings00 Ratings
Role-based permission levels8.01 Ratings00 Ratings
Data backups and redundancy9.01 Ratings00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
CareCloud
8.0
1 Ratings
6% above category average
VMware SD-WAN
-
Ratings
Task tracking7.01 Ratings00 Ratings
Specialty-specific workflows8.01 Ratings00 Ratings
Multi-office / multi-physician capabilities9.01 Ratings00 Ratings
Best Alternatives
CareCloudVMware SD-WAN
Small Businesses
athenaClinicals
athenaClinicals
Score 9.6 out of 10

No answers on this topic

Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Cisco Meraki MX
Cisco Meraki MX
Score 9.0 out of 10
Enterprises
Epic
Epic
Score 8.7 out of 10
Cisco Meraki MX
Cisco Meraki MX
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CareCloudVMware SD-WAN
Likelihood to Recommend
9.0
(1 ratings)
8.6
(7 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
7.2
(3 ratings)
User Testimonials
CareCloudVMware SD-WAN
Likelihood to Recommend
CareCloud
If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
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VMware by Broadcom
VMware SD WAN is a great solution for tying multiple locations together that are not physically located close. The link aggregation used in the technology allows for quicker failover to redundant connections, which makes the surface traffic seem to be uninterrupted. If planning to connect multiple locations while utilizing the existing internet, Veloclouds SDWAN provides stable and accurate aggregation of connections that provide a good sense of stability for the price.
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Pros
CareCloud
  • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
  • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
  • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
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VMware by Broadcom
  • VeloCloud is excellent at automatically choosing the best internet connection based on speed and quality.
  • It provides a web based interface allows all our connections to be managed from anywhere in the world.
  • Because VMware has a strong history in networking and is a name I can trust, we are able to confidently invest in their technology.
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Cons
CareCloud
  • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
  • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
  • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
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VMware by Broadcom
  • VMware SD-WAN could provide cli access for troubleshooting
  • VMware SD-WAN boxes could have more ports
  • VMware SD-WAN box could have more applications to provide more health and visibility of the traffic passing through
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Usability
CareCloud
No answers on this topic
VMware by Broadcom
VMware SD-WAN has great usability. We have had a positive experience with the solution. It has helped solved a number of issues with our network such as visibility in user usage, application usage, and prioritizing critical application network traffic. VMware SD-WAN user interface is also very easy to understand and configure.
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Support Rating
CareCloud
No answers on this topic
VMware by Broadcom
There are still some glitches that need to be worked out. As an example, I rebooted a device at one of our branch locations and it just died. That should never have happened, and I've only seen this happen when a company needs to improve hardware on some of their lower-end models.
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Alternatives Considered
CareCloud
Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
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VMware by Broadcom
At the time we made our decision to move forward with VeloCloud, Cisco Viptela and Cisco Meraki were the two players we compared against. Cisco's offerings were very customizable when using Viptela, but there was a big learning curve to implement. Meraki at the time was a lot simpler, but we needed the ability to customize some features in order to implement SD-WAN in our environment. VeloCloud was the perfect solution during our POC as it satisfied our needs.
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Return on Investment
CareCloud
No answers on this topic
VMware by Broadcom
  • Eliminate the cost of an MPLS circuit.
  • Ease of deployment: the amount of time saved when adding additional sites to the solution, especially when you have a profile already built and when you add a new VC you just associate that profile with that appliance. Again, in a matter of minutes, you can have a new site up and running.
  • Since there is not true firewall built-in, you would have to either purchase a third-party firewall or the virtual firewall that is supported by Velocloud.
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ScreenShots