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CareerSiteBuilder vs. Mattersight Predictive Behavioral Routing (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CareerSiteBuilder

    Score10 out of 10
    N/AN/AN/A

    Mattersight PBR

    Score6 out of 10
    Enterprise companies (1,001+ employees)
    The former Mattersight Predictive Behavioral Routing was a solution to route inbound calls to agents best able to handle any particular kind of call. The product is no longer available for sale since NICE System's acquisition of Mattersight.N/A
    Pricing
    CareerSiteBuilderMattersight PBR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CareerSiteBuilderMattersight PBR
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    CareerSiteBuilderMattersight PBR
    Recruiting / ATS
    Comparison of Recruiting / ATS features of CareerSiteBuilder and Mattersight Predictive Behavioral Routing (discontinued)
    Feature
    CareerSiteBuilder
    7.7
    3 Ratings
    3% below category average
    Mattersight Predictive Behavioral Routing (discontinued)
    -
    Ratings
    Job Requisition Management5.73 Ratings00 Ratings
    Company Website Posting7.93 Ratings00 Ratings
    Publish to Social Media8.73 Ratings00 Ratings
    Job Search Site Posting8.73 Ratings00 Ratings
    Customized Application Form7.92 Ratings00 Ratings
    Resume Management8.73 Ratings00 Ratings
    Duplicate Candidate Prevention5.83 Ratings00 Ratings
    Candidate Search7.53 Ratings00 Ratings
    Applicant Tracking7.23 Ratings00 Ratings
    Collaboration7.33 Ratings00 Ratings
    Task Creation and Delegation7.23 Ratings00 Ratings
    Email Templates8.53 Ratings00 Ratings
    User Permissions6.73 Ratings00 Ratings
    Notifications and Alerts9.03 Ratings00 Ratings
    Reporting7.93 Ratings00 Ratings
    Best Alternatives
    CareerSiteBuilderMattersight PBR
    Small Businesses
    Crelate
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    LinkedIn Talent Hub
    Score8.4 out of 10
    Playvox
    Score6.7 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    Calabrio WFM
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CareerSiteBuilderMattersight PBR
    Likelihood to Recommend
    9.2
    (3 ratings)
    7.6
    (4 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    CareerSiteBuilderMattersight PBR
    Likelihood to Recommend
    CareerSiteBuilder
    If you have a job opening or a high turn around rate like we do. (we are a staffing company) [CareerSiteBuilder] is a great place to to start. It is affordable and reaches hundreds of potential employees. When you search resumes sometimes when you enter keywords you have to play around with it to find the right phrasing. Its not difficult just time consuming.
    Incentivized
    Read full review
    Discontinued Products
    Mattersight Predictive Behavioral Routing (PBR) would be very well suited for larger call/contact center environments. The overall benefit grows when there are many agents that handle similar call types. Additionally, the PBR database continues to grow. However, depending on the organization, getting the most of the benefits from the system requires the database to have phone numbers that are likely to call in to the center. Therefore, it would be beneficial for them to collect the calls that are being received so the phone numbers of future calls are in the database.
    Incentivized
    Read full review
    Pros
    CareerSiteBuilder
    • Search features.
    • Quantity of resumes.
    • The format that the candidates information is presented.
    Incentivized
    Read full review
    Discontinued Products
    • Routes callers to agents who have best fit for their personality (thereby increasing revenue and revenue retained).
    • Contains governors to minimize the impact on agents and customers during busy periods.
    • Ease of integration into our existing infrastructure.
    • Sales/support teams from Mattersight are fantastic.
    Incentivized
    Read full review
    Cons
    CareerSiteBuilder
    • There are some missing functionalities that could be addressed such as fusing resume search and recruitment edge.
    Incentivized
    Read full review
    Discontinued Products
    • ISG could use more in depth reporting that is available on demand.
    Read full review
    Alternatives Considered
    CareerSiteBuilder
    Affordable, quick, easy, super user friendly, well known, offers a large variety of job seekers[.]
    Incentivized
    Read full review
    Discontinued Products
    The sales team was knowledgeable; easy to work with; their list of clients was impressive, and the cost was right. The free trial was essential to us testing the product.
    Incentivized
    Read full review
    Return on Investment
    CareerSiteBuilder
    • We have been able to present MORE candidates to our clients in the staffing industry, and therefore fill more positions.
    • We are able to find MORE QUALIFIED candidates using search features, to in turn fill more direct-hire positions.
    • We have to pay or Career Builder for thousands of people, so that takes away from ROI.
    Incentivized
    Read full review
    Discontinued Products
    • Positive ROI
    • Still assessing customer satisfaction
    • Still assessing employee satisfaction
    Read full review
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