Caterease vs. Grubhub for Restaurants

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Caterease
Score 6.0 out of 10
N/A
N/A
$85
per month
Grubhub for Restaurants
Score 7.0 out of 10
N/A
Grubhub for Restaurants is an online ordering marketplace and delivery-as-a-service solution, an alternative to building out one's own delivery an online ordering system.N/A
Pricing
CatereaseGrubhub for Restaurants
Editions & Modules
Express
$85
per month
Standard
$125
per month
Professional
$165
per month
No answers on this topic
Offerings
Pricing Offerings
CatereaseGrubhub for Restaurants
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices are available at a 20% discount if billed annually.
More Pricing Information
Community Pulse
CatereaseGrubhub for Restaurants
Best Alternatives
CatereaseGrubhub for Restaurants
Small Businesses

No answers on this topic

Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies

No answers on this topic

Toast Point of Sale
Toast Point of Sale
Score 8.1 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CatereaseGrubhub for Restaurants
Likelihood to Recommend
7.5
(3 ratings)
3.0
(1 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
CatereaseGrubhub for Restaurants
Likelihood to Recommend
Caterease
Integration with Microsoft Access - We use Access for a lot of different Queries, such as for our bar back to know the specifics of each bar. Caterease allows Access to pull data directly so all we have to do is run the report instead of entering all the information manually. Same with diagramming, having software like Placez that pulls from Caterease allows for such things as table and chair counts to be pulled directly from Caterease instead of having to place each individual table.
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Grubhub
I would only recommend if GH is fully integrated with your POS, and if you can negotiate a good rate with them. If you have other third-party delivery options, you should shop around and see if they can match or lower their rate.
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Pros
Caterease
  • Quick updates to contracts/files
  • Great integrations available
  • Report generation
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Grubhub
  • Large network of drivers
  • Integrates fully with Toast POS
  • Big portion of the third party delivery market
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Cons
Caterease
  • It’s a great program, but it’s missing some aspects that would be incredibly useful. It has the ability to store venues and locations that you’ve used in the past, but it doesn’t allow you to associate a tax rate with the saved venue. As our company handles events all throughout Southern California and tax rates are constantly changing, it would be nice to be able to assign certain tax rates to certain zip codes and venues.
  • It can be a little finicky sometimes with its equipment conflict algorithm. There will be events In the system that have been marked as cancelled, yet it will insist that an event I am working on has an equipment conflict with it (even though that event is not going through). It will not let you save out of your event and, sometimes, will end up deleting all your changes and progress, which is incredibly frustrating.
  • I wish there was a way to export PDFs of your proposals without re-saving your entire proposal. Sometimes, clients will ask for two versions of the same proposal with just slight changes, and it’s annoying to have to go in and completely re-do and save the proposal and have to adjust it back to the original.
  • It would be nice if there was a way to see a history of all of the changes that had been made in a proposal, that would be great. Because we often have many hands on each event we do, having a comprehensive list of all the changes made to each proposal and the date and times, and users who made these changes would be an incredible asset.
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Grubhub
  • Quality of couriers is hit or miss
  • Poor customer service
  • Hidden fees
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Support Rating
Caterease
I have not had to use the support in my over 3 years of using Caterease. This is why I gave it a 9 rating because even though I haven't had to interact with support, the fact that I haven't had to use support speaks volumes to how good the software is and how it is user friendly.
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Grubhub
No answers on this topic
Alternatives Considered
Caterease
I haven’t used too many other events programs in the past – at a former company, we used the back end of our website in order to create events, but Caterease is a lot more user-friendly. Our website wasn’t particularly fancy – it didn’t allow us to conflict check or see if there was another event at the same time. It was used for the sole purpose of posting the information to our system – not for creating full proposals. Caterease is much more effective for what we need to use it for in this context.
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Grubhub
No answers on this topic
Return on Investment
Caterease
  • Has made our team more efficient and be able to have a central place to store all info so everyone can access it.
  • Manually printing BEOs has proven to be incredibly inefficient as they get updated quickly and often times just causes confusion and mistakes.
  • It's nice to be able to generate contracts fairly quickly for clients
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Grubhub
  • We needed to add delivery during the pandemic with fewer people working out of their offices and needing delivery, so this did boost sales
  • Delivery as a service built directly into our app
  • GH integrates into Toast POS and this saves labor
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ScreenShots