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A Bite of the Best
September 05, 2018

A Bite of the Best

Emily Hammell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Caterease

At my company, everyone used Caterease - it is a great tool that allows everyone to have a centralized place to store all info for an event, which is very important to ensure we give the client exactly what they want! It also reduces confusion across departments and has great reporting and tracking features.
  • Quick updates to contracts/files
  • Great integrations available
  • Report generation
  • Offering more in-depth training would be good as there are so many uses and ways to do things.
  • Optional integrations are really cool, but most require additional fees - would be nice to have some free options.
  • Would be nice to be able to customize appearance of contracts more.
  • Has made our team more efficient and be able to have a central place to store all info so everyone can access it.
  • Manually printing BEOs has proven to be incredibly inefficient as they get updated quickly and often times just causes confusion and mistakes.
  • It's nice to be able to generate contracts fairly quickly for clients
I like Caterease, but it can be complicated to use and prevent staff members from being able to utilize all the features. Using Caterease in your place of work will require a lot of training and require a fairly large commitment. If you're a large-scale catering company, this may be worth your time, but if you're on the smaller side, I would recommend something a bit more simple.