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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CCH® SureTax®

    Score7.5 out of 10
    N/ACCH SureTax is designed by tax experts to help businesses comply even with the most complex sale and use tax requirements. Always up-to-date on 100,000+ annual tax legislation changes, this cloud-based sales tax automation platform aims to ensure customers accurately calculate, collect, and remit taxes to the correct authorities every time.N/A
    Pricing
    CCH® SureTax®
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    CCH® SureTax®
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    CCH® SureTax®
    Considered Both Products
    Wolters Kluwer
    Chose CCH® SureTax®
    I have not used or evaluated any other companies so I cannot compare.
    Incentivized
    Chose CCH® SureTax®
    CCH SureTax is the only sales tax management system I have used. I participated in a few demos of newer systems but they were not trusted by the business.
    Incentivized
    Chose CCH® SureTax®
    I currently use or have used the products above or versions of them - I use Rev.io the billing platform, not the PSA, I no longer use Sage 100, we are currently using Sage 300, more on the server version than the cloud version - but we have it configured to talk to both.
    So …
    Incentivized
    Chose CCH® SureTax®
    100% better. Avalara is a self-starter kit where businesses are forced to create and develop their own bundles and product types. The support that you get from the AvaTax is not as user-friendly. SureTax is full of seasoned experts and full of industry leaders. Law firms that …
    Incentivized
    Chose CCH® SureTax®
    I choose by recommendations of the company that handles our taxes
    Incentivized
    Chose CCH® SureTax®
    In my opinion, both of those products are superior to Sure Tax and offer a far more robust system offering. That includes seeing tax rules and rates, running many different reports, and custom extract reporting.
    Incentivized
    Chose CCH® SureTax®
    We used Avalara from 2007 through 2012. We had continual connection issues with their system going down at least once a month. When your sales tax system goes down, everything within your ERP that uses sales tax also goes down. We are constantly entering quotes, orders, …
    Incentivized
    Chose CCH® SureTax®
    I think Avalara is who we will eventually move to. We originally selected CCH® SureTax® based on the price and this is where it got us.
    Incentivized
    Chose CCH® SureTax®
    Don't have any other product to compare SureTax to.
    Incentivized
    Chose CCH® SureTax®
    n/a
    Incentivized
    Chose CCH® SureTax®
    regret using other, if it was not for the amount of time an resources invested i would switch
    Incentivized
    Chose CCH® SureTax®
    Not Selected any other
    Incentivized
    Chose CCH® SureTax®
    I have not used any other products
    Incentivized
    Chose CCH® SureTax®
    We thought CCH® SureTax® was better suited to our situation, but Avalara was also robust.
    Incentivized
    Chose CCH® SureTax®
    Unfamiliar with other products
    Incentivized
    Chose CCH® SureTax®
    Price and feature list made the decision unlivable easy.
    Incentivized
    Chose CCH® SureTax®
    We researched them and had a few conversations because other areas of our company are using software from Avalara and we hoped to bundle but we couldn't meet their data deadlines at all so we had to keep looking around. There's really not much more I can say about it as that …
    Incentivized
    Chose CCH® SureTax®
    We decided on SureTax because of some prior relationships our CEO had. The technical implementation team had a much better impression of the advice and explanations and guidance we received from Avalara
    Incentivized
    Chose CCH® SureTax®
    As I've said a number of times, prior to discovering CCH® SureTax, I had not been aware of any company that provided the ability to accurately calculate and utilize API connectivity to allow for an almost entirely hands-off automated billing and payment of telecommunications …
    Incentivized
    Chose CCH® SureTax®
    N/A
    Incentivized
    Chose CCH® SureTax®
    Avalara is a big name but fall short of expectation their software, got the attitude that they don't care and would not see through the implementation stage. They are not good for new comers.
    Incentivized
    Chose CCH® SureTax®
    CCH SureTax has better options for handling local sales tax jurisdictions including certificate management.
    Incentivized
    Chose CCH® SureTax®
    CCH SureTax was more accurate and truly understood telecom tax and the challenges. This is still a newer item that Avalara is still developing.
    Incentivized
    Chose CCH® SureTax®
    N/A
    Incentivized
    Chose CCH® SureTax®
    N/A
    Incentivized
    Key User Insights
    Would buy again
    85%
    Would buy again
    53 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    46 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    55 Answers
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    45 Answers
    Features
    CCH® SureTax®
    Type of tax
    Comparison of Type of tax features of CCH® SureTax®
    Feature
    CCH® SureTax®
    7.4
    62 Ratings
    3% below category average
    Sales and Use Taxes7.962 Ratings
    Cross-border Taxes9.01 Ratings
    VAT / GST Taxes5.14 Ratings
    Energy and Fuel Taxes7.66 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of CCH® SureTax®
    Feature
    CCH® SureTax®
    6.8
    61 Ratings
    14% below category average
    Geolocation for Tax Assessment8.945 Ratings
    3rd-Party Software Integrations6.243 Ratings
    Tax Data Reporting6.755 Ratings
    Compliance Administration Management6.641 Ratings
    Tax Exemption Processing7.643 Ratings
    Tax Document Management6.633 Ratings
    Complex Tax Scenario Management5.242 Ratings
    Best Alternatives
    CCH® SureTax®
    Small Businesses
    Intuit Lacerte
    Score9.4 out of 10
    Medium-sized Companies
    Lappa
    Score8.8 out of 10
    Enterprises
    Vertex
    Score8.8 out of 10
    All AlternativesView all alternatives
    User Ratings
    CCH® SureTax®
    Likelihood to Recommend
    7.5
    (63 ratings)
    Likelihood to Renew
    9.3
    (3 ratings)
    Usability
    8.2
    (1 ratings)
    Support Rating
    6.4
    (1 ratings)
    Configurability
    6.6
    (5 ratings)
    User Testimonials
    CCH® SureTax®
    Likelihood to Recommend
    Wolters Kluwer
    I would put CCH® SureTax® at the top of the scale for any Telecom business or anyone with a known tax scenario that will be similarly sketchy. This software, while not always user friendly, can do amazing things to help you navigate the tax issues facing us all today. This would not be appropriate for a company just needing help gathering their sales tax information. There are plenty of other, friendlier solutions, possibly what they are already using for their accounting that will do it cleaner, easier and cheaper. You just have to ask an expert in that software.
    Incentivized
    Read full review
    Pros
    Wolters Kluwer
    • Maintains Nexus nationwide.
    • Implements all of the various sales tax rates nationwide automatically.
    • Clean website that is very user friendly.
    • Support is very quick to respond and always fixes any issues you may be having.
    • We have had this since 2013, and not one time has a sales tax rate been wrong. We used to have Avalara, where we had 12 different overrides in their system just to calculate the correct tax. It is nice not having to maintain those.
    Incentivized
    Read full review
    Cons
    Wolters Kluwer
    • We have participated in some prepayment testing so we know that functionality is being built out and what we saw looked really good. We're anxious to have that rolled out.
    • We'd like a cleaner way to export documentation of what was paid and EXACTLY what was paid. Currently web fees and some small balances are not shown by the website and that means making journal entries is a more manual process than hoped.
    • We've been working with folks at SureTax about discrepancies between CCH RADAR rates vs the rates which get used in SureTax. We have learned the 2 systems do not utilize the same data and we often find RADAR is more accurate.
    Incentivized
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    Likelihood to Renew
    Wolters Kluwer
    We switched our tax service from Avalara to SureTax years ago. Prior to this, we manually prepared the data and ran a report uploading and then got the tax result every time. With Suretax providing enough and flexable APIs, we redesigned and implemented our new application to communicate with SureTax seamlessly and automatically. This greatly reduced our workload, improves the system efficiency, and increased the data accuracy.
    Read full review
    Usability
    Wolters Kluwer
    SureTax is very reliable in with the integration with Microsoft Dynamics GP. It provides accurate tax calculations in accordance with tax updates. SureTax also has a user-friendly interface that makes it easy to navigate. It is easy to add customers and also run reports on the website. The overall manageability of it is great!
    Incentivized
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    Support Rating
    Wolters Kluwer
    It has taken much longer than we would like to get certain issues - and problems - resolved. And the initial product support as we designed the implementation left much to be desired
    Incentivized
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    Alternatives Considered
    Wolters Kluwer
    100% better. Avalara is a self-starter kit where businesses are forced to create and develop their own bundles and product types. The support that you get from the AvaTax is not as user-friendly. SureTax is full of seasoned experts and full of industry leaders. Law firms that I have worked with in the past, as well as other CPAs, only recommend SureTax.
    Incentivized
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    Return on Investment
    Wolters Kluwer
    • Previously we paid $5,200 per year for a standalone telecom tax calculation program. The overall cost of the combined solution that we have is just about the same as the cost of everything that we have before adding that cost in.
    • Once you add in the additional benefit of the API integration and the automation that's freed up employee time, I think it's fairly safe to say that as we've grown, the combined efficiencies have allowed us to operate with two fewer employees than we would have otherwise needed.
    • Over past 4 years we have yet to be notified of any errors in our submitted regulatory taxes.
    Incentivized
    Read full review
    ScreenShots

    CCH® SureTax® Screenshots

    Screenshot of Transaction level viewScreenshot of Nexus dashboardScreenshot of Exempt Certificate ManagerScreenshot of Reporting viewScreenshot of Returns dashboardScreenshot of A return screenshot