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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CDC Software

    Score7.5 out of 10
    N/ACDC Software headquartered in Atlanta offers the CDC Platform, a platform which integrates CRM with telephony systems to produce caller "Screen-Pop", click2call functionality and reporting, as well as call recording, voicemail, and call metrics.N/A

    Oracle GoldenGate

    Score8.7 out of 10
    N/AOracle Cloud Infrastructure (OCI) GoldenGate is a managed service providing a real-time data mesh platform, which uses replication to keep data highly available, and enabling real-time analysis.

    $250

    Per License

    Pricing
    CDC SoftwareOracle GoldenGate
    Editions & Modules
    No answers on this topic
    Data Integration
    $250.00
    Per License
    Offerings
    Pricing Offerings
    CDC SoftwareOracle GoldenGate
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CDC SoftwareOracle GoldenGate
    Considered Both Products
    CDC Software
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    20 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    19 Answers
    Features
    CDC SoftwareOracle GoldenGate
    Contact Center Software
    Comparison of Contact Center Software features of CDC Software and Oracle GoldenGate
    Feature
    CDC Software
    8.3
    1 Ratings
    2% below category average
    Oracle GoldenGate
    -
    Ratings
    REST APIs9.01 Ratings00 Ratings
    Multichannel integration8.01 Ratings00 Ratings
    CRM software integration8.01 Ratings00 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of CDC Software and Oracle GoldenGate
    Feature
    CDC Software
    8.0
    1 Ratings
    4% below category average
    Oracle GoldenGate
    -
    Ratings
    Quality management8.01 Ratings00 Ratings
    Historical reporting8.01 Ratings00 Ratings
    Customer surveys8.01 Ratings00 Ratings
    Customer interaction analytics8.01 Ratings00 Ratings
    Best Alternatives
    CDC SoftwareOracle GoldenGate
    Small Businesses
    Zendesk Talk
    Score8.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Genesys Multicloud CX (discontinued)
    Score8 out of 10
    Qlik Replicate
    Score10 out of 10
    Enterprises
    Bright Pattern Contact Center
    Score8.4 out of 10
    Qlik Replicate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CDC SoftwareOracle GoldenGate
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.1
    (41 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.2
    (3 ratings)
    Usability
    8.0
    (1 ratings)
    8.6
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.6
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CDC SoftwareOracle GoldenGate
    Likelihood to Recommend
    CDC Software
    Easier to integrate Customer Login, either by API or by Screenset, that makes the Integration easier and using that any System in the entire Organization can enable the Customer Login Procedure. Easier to manage the Subscriptions and Consent History and use that to sent the Marketing Mails. So with this it works a Single Source of Customer Entire Data.
    Read full review
    Oracle
    I think it's a great product. We apply Oracle GoldenGate to several use cases in our organization. 1. Business Continuity Planning, 2. Query Offloading through data replication to a reporting instance of our data, 3. looking into data transformations to help support various queries for different teams within the business.
    Incentivized
    Read full review
    Pros
    CDC Software
    No answers on this topic
    Oracle
    • As the product under the Oracle umbrella, it perfectly and natively supports the Oracle database very well.
    • For the standard scenario and use cases, the configuration is straight-forward (in our case uni-direction copy from source to target).
    • It is robust and the performance meets our SLA, even for a large amount of data volume.
    • The error report is not only detailed but hits the right points, so trouble shooting is easy.
    Incentivized
    Read full review
    Cons
    CDC Software
    • Logging Feature was not good. for basic it was good but for advanced issue checking and logs access it was not great. In our Product Landscape Picture we are using DataDog for Log Checking and Debugging
    • Sometimes, the CDC Software shows DataCenter and Server Generic errors Count were high, No way to see and check the SAP CDC Software System Health Activity
    • For Site SSL Expiry, there is no Proper Notification Service. Sometimes we get notification, sometimes we dont get.
    • so to tackle we have developed a Custom Solution with SAP CPI. It would be better. if by default it was working well
    Read full review
    Oracle
    • The earlier versions of Golden Gate were complex to use as there was no front end. All that works was the command line.
    • The cost of the product can be a detriment to most companies.
    • The product has been augmented over the years and has so many features that it can be overwhelming.
    Incentivized
    Read full review
    Likelihood to Renew
    CDC Software
    No answers on this topic
    Oracle
    Oracle GoldenGate is a core part of our business.
    Incentivized
    Read full review
    Usability
    CDC Software
    I give 8 because it was the best tool and make it easier to manage the Customer Authentication, Authorization, Subscription and Consent History. Because of this we can able to enable the Login Feature for any Product in the Organization Landscape. it lose Rating because of lack of Log checking feature. to know what exactly kind of issue for the customer was unable to login. we cant able to know. because as we have enabled a API key through we receive details to validate. it would be even more good. if a dashboard was enabled to see particular user login access and failure -> reason (like lack of data)
    Read full review
    Oracle
    Once set up, it's very easy to use and keep running, it's getting to that point that can make it cumbersome to some. Also, depending on the data that you want to replicate, the configuration files can become quite cumbersome to maintain. Learning curve can be high for some who are not as experienced with databases and transactions.
    Incentivized
    Read full review
    Reliability and Availability
    CDC Software
    No answers on this topic
    Oracle
    Oracle GoldenGate has only gone down for us when the data being sent was bad.
    Incentivized
    Read full review
    Performance
    CDC Software
    No answers on this topic
    Oracle
    Oracle GoldenGate's performance is great for our use cases. Your mileage may vary.
    Incentivized
    Read full review
    Support Rating
    CDC Software
    No answers on this topic
    Oracle
    Oracle Support for Oracle GoldenGate has been quite responsive and quite helpful in the few situations where we've needed it. Furthermore, the documentation on Oracle GoldenGate is so good that we often do not need to contact support with issues as the fix is already documented and able to be run by us without needing to open a ticket.
    Incentivized
    Read full review
    In-Person Training
    CDC Software
    No answers on this topic
    Oracle
    We've had Oracle consultants come as well for training days to talk about new features, parts of Oracle GoldenGate we may not be using and things of that nature. The consultants they send are great as they're very knowledgeable about all things Oracle GoldenGate and great resources for any questions or concerns you may have with the product.
    Incentivized
    Read full review
    Online Training
    CDC Software
    No answers on this topic
    Oracle
    We used Oracle University for our Oracle Golden Gate Training and it was top notch. We were able to turn our whole DBA team to Oracle GoldenGate newbies to Oracle GoldenGate troubleshooting experts in a matter of a few days, while this obviously did not come cheap, the company felt that it was worth the investment.
    Incentivized
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    Implementation Rating
    CDC Software
    No answers on this topic
    Oracle
    If Oracle GoldenGate is new to your organization, expose as many DBAs as possible to it. Having your whole team fluent in it will overcome early operational hurdles and allow it to more quickly become an accepted and supported part of your supported platform for your team that will enable the business to use it to its fullest.
    Incentivized
    Read full review
    Alternatives Considered
    CDC Software
    No answers on this topic
    Oracle
    We use Oracle Data Guard as a backup tool, but not for data replication. Data Guard is not suited for real-time data replication in our non-normalized reporting database nor for the database we are using for our upgrade project, as Data Guard is not able to transform data and is not able to synchronize data into different schemas, which is necessary for our project. Additionally, our project database is on Oracle 12g not 11i: I am not 100% sure Data Guard is able to replicate from 11i to 12g
    Incentivized
    Read full review
    Scalability
    CDC Software
    No answers on this topic
    Oracle
    Have never had any issues with scaling Oracle GoldenGate itself, however Oracle GoldenGate Monitor does have scaling issues, but with Oracle GoldenGate now able to be monitored by Oracle Enterprise Manager, this is no longer an issue, in my opinion.
    Incentivized
    Read full review
    Return on Investment
    CDC Software
    No answers on this topic
    Oracle
    • In earlier versions, DDL support was limited as well as the need of primary key constraints in the source tables. This made me create partitions, sub-partitions, truncatations and perform other operations upon they are performed in source systems and I need to discuss with source system administrators and need to convince them to let them create primary keys for replicated tables.
    • But both issues are solved now.
    • Installation is straightforward, easy.
    • Deployed everything within Oracle Data Integrator.
    • Developing 1000 of ODI interfaces for loading into Operational Data Store took not more than 100 man/days. But, adding them to Golden Gate is taking not more than 5 man/days.
    • Management Pack and VeriData are additional packs for your management and data verification needs.
    Incentivized
    Read full review
    ScreenShots