CDC Software headquartered in Atlanta offers the CDC Platform, a platform which integrates CRM with telephony systems to produce caller "Screen-Pop", click2call functionality and reporting, as well as call recording, voicemail, and call metrics.
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Qlik Replicate
Score 10.0 out of 10
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Qlik Replicate enables organizations to accelerate data real-time replication, ingestion and streaming via change data capture, across a wide range of heterogeneous databases, data warehouses and data lake platforms.
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Pricing
CDC Software
Qlik Replicate
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CDC Software
Qlik Replicate
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Required
Additional Details
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More Pricing Information
Community Pulse
CDC Software
Qlik Replicate
Features
CDC Software
Qlik Replicate
Contact Center Software
Comparison of Contact Center Software features of Product A and Product B
CDC Software
8.3
1 Ratings
1% below category average
Qlik Replicate
-
Ratings
REST APIs
9.01 Ratings
00 Ratings
Multichannel integration
8.01 Ratings
00 Ratings
CRM software integration
8.01 Ratings
00 Ratings
Workforce Optimization (WFO)
Comparison of Workforce Optimization (WFO) features of Product A and Product B
Easier to integrate Customer Login, either by API or by Screenset, that makes the Integration easier and using that any System in the entire Organization can enable the Customer Login Procedure. Easier to manage the Subscriptions and Consent History and use that to sent the Marketing Mails. So with this it works a Single Source of Customer Entire Data.
Qlik Replicate works very well with relational data platforms, both on premise and in the cloud, for example Oracle, SQL Server, PostgreSQL, MySQL and others, it also works very well with DB2. If the data source is MongoDB, it is more complicated and currently there is no possibility of sending data to MongoDB.
Replicate is extremely stable and does not generate a lot of alerts/failures/issues that take up time to troubleshoot.
It is very easy to add new source tables to a Replicate task so that we're always in sync with new data available from the CRM.
It's nice that Qlik Replicate also allows you to create a job to stop and then restart your tasks during maintenance windows that occur on both the source and target systems.
Logging Feature was not good. for basic it was good but for advanced issue checking and logs access it was not great. In our Product Landscape Picture we are using DataDog for Log Checking and Debugging
Sometimes, the CDC Software shows DataCenter and Server Generic errors Count were high, No way to see and check the SAP CDC Software System Health Activity
For Site SSL Expiry, there is no Proper Notification Service. Sometimes we get notification, sometimes we dont get.
so to tackle we have developed a Custom Solution with SAP CPI. It would be better. if by default it was working well
The base Replicate web GUI is lacking. If you have dozens or more tasks, it's hard to get a sense of how they're performing. Enterprise Manager solves all of these problems but is a separate install.
The support portal is extremely difficult to navigate. It's hard to track down exactly what you're looking for.
It would be helpful to have better documentation and example queries for the tables in the Enterprise Manager analytics database.
Destination databases that don't support common DDL commands behave unpredictably. And the replication of schema changes isn't consistent.
The availability of the replicated data in disparate environments has is now crucial. Replacing a product like Qlik Replicate would require significant time, investments, and work. In addition, Qlik Replicate is reasonably reliable with few failures.
I give 8 because it was the best tool and make it easier to manage the Customer Authentication, Authorization, Subscription and Consent History. Because of this we can able to enable the Login Feature for any Product in the Organization Landscape. it lose Rating because of lack of Log checking feature. to know what exactly kind of issue for the customer was unable to login. we cant able to know. because as we have enabled a API key through we receive details to validate. it would be even more good. if a dashboard was enabled to see particular user login access and failure -> reason (like lack of data)
We now have greater business flexibility and scalability, and our big data integration projects have a quick rate of growth, which has been profitable for us. Independent of the sources involved, maintaining data consistency between sources is easy. One of my favorite features is the way it lets owners of the source system start and stop processes from updating their system windows.
The issue I've had is that Qlik does an awful job of keeping their customers informed when new versions of the software are available. We found that we were using a version that was no longer supported and could never get help. When it came time to get us upgraded so that we were on a current version, no one knew how to help get us to where we needed to be. We had to purchased professional services time and even then I was basically on my own to get everything built out and set up. Qlik needs to be more proactive with communicating about new releases and how to get your version upgraded in the most secure, safe way possible.
Follow the directions from the Qlik documentation. They are pretty straight forward and easy enough to follow. If you follow these, then you are not likely to have issues on implementation.
Great tool for data replication solution for Oracle/SQLServers/etc. Real easy to get it set up and start realizing business value. Getting the PoC accomplished in a short window. Product costing and easy to start small and scale as needed. It helped cover most of our ask compared to other solutions.
Prior to using Qlik Replicate, we used an ETL solution to copy data from the Oracle ERP system to the Microsoft SQL Server BI system at a 15-minute interval. It was very tedious to maintain. Qlik Replicate is much easier to use and we replicate data near real-time now.