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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CDC Software

    Score7.5 out of 10
    N/ACDC Software headquartered in Atlanta offers the CDC Platform, a platform which integrates CRM with telephony systems to produce caller "Screen-Pop", click2call functionality and reporting, as well as call recording, voicemail, and call metrics.N/A

    Qlik Replicate

    Score10 out of 10
    N/AQlik Replicate enables organizations to accelerate data real-time replication, ingestion and streaming via change data capture, across a wide range of heterogeneous databases, data warehouses and data lake platforms.N/A
    Pricing
    CDC SoftwareQlik Replicate
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CDC SoftwareQlik Replicate
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    CDC SoftwareQlik Replicate
    Considered Both Products
    CDC Software
    No answer on this topic
    Qlik
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    26 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    21 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    20 Answers
    Features
    CDC SoftwareQlik Replicate
    Contact Center Software
    Comparison of Contact Center Software features of CDC Software and Qlik Replicate
    Feature
    CDC Software
    8.3
    1 Ratings
    2% below category average
    Qlik Replicate
    -
    Ratings
    REST APIs9.01 Ratings00 Ratings
    Multichannel integration8.01 Ratings00 Ratings
    CRM software integration8.01 Ratings00 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of CDC Software and Qlik Replicate
    Feature
    CDC Software
    8.0
    1 Ratings
    4% below category average
    Qlik Replicate
    -
    Ratings
    Quality management8.01 Ratings00 Ratings
    Historical reporting8.01 Ratings00 Ratings
    Customer surveys8.01 Ratings00 Ratings
    Customer interaction analytics8.01 Ratings00 Ratings
    Best Alternatives
    CDC SoftwareQlik Replicate
    Small Businesses
    Zendesk Talk
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Genesys Multicloud CX (discontinued)
    Score8 out of 10
    No answers on this topic
    Enterprises
    Bright Pattern Contact Center
    Score8.4 out of 10
    OpenText Availability
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CDC SoftwareQlik Replicate
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.6
    (35 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.2
    (3 ratings)
    Usability
    8.0
    (1 ratings)
    8.3
    (32 ratings)
    Support Rating
    -
    (0 ratings)
    7.2
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.2
    (3 ratings)
    User Testimonials
    CDC SoftwareQlik Replicate
    Likelihood to Recommend
    CDC Software
    Easier to integrate Customer Login, either by API or by Screenset, that makes the Integration easier and using that any System in the entire Organization can enable the Customer Login Procedure. Easier to manage the Subscriptions and Consent History and use that to sent the Marketing Mails. So with this it works a Single Source of Customer Entire Data.
    Read full review
    Qlik
    Qlik Replicate works very well with relational data platforms, both on premise and in the cloud, for example Oracle, SQL Server, PostgreSQL, MySQL and others, it also works very well with DB2. If the data source is MongoDB, it is more complicated and currently there is no possibility of sending data to MongoDB.
    Read full review
    Pros
    CDC Software
    No answers on this topic
    Qlik
    • Replicate is extremely stable and does not generate a lot of alerts/failures/issues that take up time to troubleshoot.
    • It is very easy to add new source tables to a Replicate task so that we're always in sync with new data available from the CRM.
    • It's nice that Qlik Replicate also allows you to create a job to stop and then restart your tasks during maintenance windows that occur on both the source and target systems.
    Incentivized
    Read full review
    Cons
    CDC Software
    • Logging Feature was not good. for basic it was good but for advanced issue checking and logs access it was not great. In our Product Landscape Picture we are using DataDog for Log Checking and Debugging
    • Sometimes, the CDC Software shows DataCenter and Server Generic errors Count were high, No way to see and check the SAP CDC Software System Health Activity
    • For Site SSL Expiry, there is no Proper Notification Service. Sometimes we get notification, sometimes we dont get.
    • so to tackle we have developed a Custom Solution with SAP CPI. It would be better. if by default it was working well
    Read full review
    Qlik
    • The base Replicate web GUI is lacking. If you have dozens or more tasks, it's hard to get a sense of how they're performing. Enterprise Manager solves all of these problems but is a separate install.
    • The support portal is extremely difficult to navigate. It's hard to track down exactly what you're looking for.
    • It would be helpful to have better documentation and example queries for the tables in the Enterprise Manager analytics database.
    • Destination databases that don't support common DDL commands behave unpredictably. And the replication of schema changes isn't consistent.
    Incentivized
    Read full review
    Likelihood to Renew
    CDC Software
    No answers on this topic
    Qlik
    The availability of the replicated data in disparate environments has is now crucial. Replacing a product like Qlik Replicate would require significant time, investments, and work. In addition, Qlik Replicate is reasonably reliable with few failures.
    Incentivized
    Read full review
    Usability
    CDC Software
    I give 8 because it was the best tool and make it easier to manage the Customer Authentication, Authorization, Subscription and Consent History. Because of this we can able to enable the Login Feature for any Product in the Organization Landscape. it lose Rating because of lack of Log checking feature. to know what exactly kind of issue for the customer was unable to login. we cant able to know. because as we have enabled a API key through we receive details to validate. it would be even more good. if a dashboard was enabled to see particular user login access and failure -> reason (like lack of data)
    Read full review
    Qlik
    We now have greater business flexibility and scalability, and our big data integration projects have a quick rate of growth, which has been profitable for us. Independent of the sources involved, maintaining data consistency between sources is easy. One of my favorite features is the way it lets owners of the source system start and stop processes from updating their system windows.
    Incentivized
    Read full review
    Support Rating
    CDC Software
    No answers on this topic
    Qlik
    The issue I've had is that Qlik does an awful job of keeping their customers informed when new versions of the software are available. We found that we were using a version that was no longer supported and could never get help. When it came time to get us upgraded so that we were on a current version, no one knew how to help get us to where we needed to be. We had to purchased professional services time and even then I was basically on my own to get everything built out and set up. Qlik needs to be more proactive with communicating about new releases and how to get your version upgraded in the most secure, safe way possible.
    Incentivized
    Read full review
    Implementation Rating
    CDC Software
    No answers on this topic
    Qlik
    Follow the directions from the Qlik documentation. They are pretty straight forward and easy enough to follow. If you follow these, then you are not likely to have issues on implementation.
    Incentivized
    Read full review
    Alternatives Considered
    CDC Software
    No answers on this topic
    Qlik
    Great tool for data replication solution for Oracle/SQLServers/etc. Real easy to get it set up and start realizing business value. Getting the PoC accomplished in a short window. Product costing and easy to start small and scale as needed. It helped cover most of our ask compared to other solutions.
    Incentivized
    Read full review
    Return on Investment
    CDC Software
    No answers on this topic
    Qlik
    • Prior to using Qlik Replicate, we used an ETL solution to copy data from the Oracle ERP system to the Microsoft SQL Server BI system at a 15-minute interval. It was very tedious to maintain. Qlik Replicate is much easier to use and we replicate data near real-time now.
    Incentivized
    Read full review
    ScreenShots

    Qlik Replicate Screenshots

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