CenterPoint Payroll vs. DATIS, Part of the ContinuumCloud

CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.

Incentivized

Our agency has a number of federal and private grants tied to personnel costs and allocations. DATIS e3 is extraordinary at allowing the end user to slice information as needed for complex reporting.

Incentivized

• Customization options to meet your company's payroll needs.
• Excellent customer service and tech support.
• Logical and easy-to-use user interface.
• Ability to customize reports and exports.

Incentivized

• Position management
• Payroll solutions
• Open Enrollment/benefits management

Incentivized

• Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.

Incentivized

• Supervision documentation is difficult to use if the supervisor doesn’t adhere to the rigid schedule
• Applicant site doesn’t automatically integrate with outside recruitment tools, so tracking of recruitment data is complicated.
• DATIS has struggled with customer service support unless you have a dedicated contact

Incentivized

CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.

Incentivized

We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.

Incentivized

DATIS e3 is a different kind of system that may not be the solution for someone who is looking for an “off the shelf” solution. It is flexible and customizable to meet the specific needs of your organization. It is robust and thorough. They could benefit from spending money on a mobile solution.

Incentivized

• CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
• Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.

Incentivized

• DATIS has allowed us to spend less time on payroll processing and accounting of payroll
• Better grant management allowing us to minimize the risk of unclaimed revenue

Incentivized