TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Centreon

    Score8.7 out of 10
    N/ACentreon, from the French company of the same name, is an IT infrastructure monitoring platform.N/A

    ControlUp

    Score8 out of 10
    N/AControlUp, from the company of the same name headquartered in San Francisco, offers an end user experience monitoring focuses on being able to easily find the root cause of IT issues, remediate directly from its UI vs. having to rely on several tools, and strategically analyze historical resources, usage, and issues data.N/A
    Pricing
    CentreonControlUp
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CentreonControlUp
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CentreonControlUp
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Icinga
    Score9 out of 10
    Catchpoint
    Score8.5 out of 10
    Enterprises
    HPE OneView
    Score6 out of 10
    Nexthink
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CentreonControlUp
    Likelihood to Recommend
    7.0
    (1 ratings)
    10.0
    (3 ratings)
    User Testimonials
    CentreonControlUp
    Likelihood to Recommend
    Centreon
    It is a good product that is robust. They have a free version that makes the value good. If it cost money then the install and plugins would need polishing. But overall it is a good product that does what it says it does. But definitely not for beginners you do need some knowledge to set it up and get it running
    Incentivized
    Read full review
    ControlUp
    An environment where visibility of general performance metrics isn't currently done or is done with a system that is difficult to use (which was our case). An environment where resource allocation decisions need to be made (e.g. how much RAM and CPU to allocate to VM pools). An environment where a troubleshooting tool is needed (e.g. to answer the question, "Why is this person experiencing poor performance right now?")
    Read full review
    Pros
    Centreon
    • Monitor
    • Install
    • Stability
    Incentivized
    Read full review
    ControlUp
    • The triggers are very flexible and can be configured to alert on things from events in sessions to hardware failures. Script actions are what they sound like. They are scripts that can be created and run on demand or tied to a trigger. One example is that if a hard drive is low on space we have a script to clean up certain things on the drive.
    • Script actions are supported by the ControlUp community. Community members can submit scripts that are reviewed by ControlUp and approved. This means more script are added over time.
    • ControlUp support and sales support has been great. Our sales engineer is always willing to jump on and help us with configuration issues and standard support is quick to respond and are good at resolving issues.
    Incentivized
    Read full review
    Cons
    Centreon
    • The install
    • More plugins
    • The alerting
    Incentivized
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    ControlUp
    • It seems that there is a gradual transition occurring from one interface (a local program) to another (Web). This creates confusion at times.
    • ScoutBees module has a problem with our version of Horizon, so we can't do a login test
    • The local program for ControlUp uses a lot of resources
    • The training session focus on very large environments, which we aren't. Might be good to offer SMB sessions separately.
    Read full review
    Alternatives Considered
    Centreon
    Centreon does a good job against these products. Of courseCentreon can be free and that is what we used. So it is not quite the same the other products are more polished and support is readily available. But Centreon is still good and if you have some knowledge can work just as well
    Incentivized
    Read full review
    ControlUp
    I feel all these products are good and have their strengths but for me it came down to two categories. How easy is it to find issues and cost. It seemed to me that the easiest to use is ControlUp and eG. Price broke down to ControlUp and SysTrack being lower than Goliath and eG.
    Incentivized
    Read full review
    Return on Investment
    Centreon
    • It does monitoring very well
    • Details on issues is good
    • Customization is great.
    Incentivized
    Read full review
    ControlUp
    • its licensing cost is a bit on high
    Incentivized
    Read full review
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