Likelihood to Recommend Centrical (formerly GamEffective)
It is appropriate and I am sure it will meet your organization's needs if you are looking for an end to end Learning Management System, where you can design and upload content for your different programs. Centrical is also highly recommended if you are looking to gamify programs. Another strong point is performance management as it allows for real-time KPI information and analysis and for some precision on-demand learning. It does not have a plug and play course catalog, so it isn't a solution if you are looking for a catalog of courses for employee development.
Read full review Qstream is great when used for reinforcement of training conducted. Especially when that training is detailed or complex, Qstream will help to embed key concepts and drive adoption while ensuring reps are interacting.
Read full review Pros Centrical (formerly GamEffective)
User-friendly platform for both admins and end users Scalable and compatible with desktop, laptop, tablet, and mobile devices Strong customer success team behind their product Read full review Gamification: gets reps involved in ways that keep it interesting while bringing in elements of competition. Mobile: ease of use and direct access to reps while on the move. The interface is intuitive and able to be interacted with in quick increments rather than lengthy elearning. Coaching: provides direct insights into who is coping and who is not so that enablement efforts can be focused. Read full review Cons Centrical (formerly GamEffective)
Integration with more platforms through API More in-depth support articles at their database for narrative config/design More plug and play narrative options for beginners Read full review Reporting: we only had access to some of the reports so would have liked to see more detail and have the ability to create custom reports. Licensing: we accessed qstream via Growthplay so only had access to limited features. Would like to see this extended so that we could truly experience all of the qstream benefits. Content Creation: we were not able to create our own questions and streams but had to rely on the external team. Self-creation and self-directed streams would have been preferable. Read full review Likelihood to Renew Centrical (formerly GamEffective)
Qstream is good in terms of gamification and driving adoption. However we are looking for a platform that supports content creation, ILT training as well as gamification. Qstream would meet only one of those criteria. We may still use them again if we are unable to find a compete platform in future
Read full review Usability Centrical (formerly GamEffective)
Overall, this is a great product, with many flexible and value-add characteristics. The variety of flavors it offers to configure learning and performance management solutions from scratch, together with a strong team behind it and the appropriate support channels, make this an ideal option for most organizations.
Read full review Qstream was easy for us to use and gain insights from. Feedback from sales leaders and reps was generally positive. Having greater flexibility about creating custom reports and streams would have increased the rating
Read full review Support Rating Centrical (formerly GamEffective)
There is a dedicated support team available and a support platform 24/7. Tickets are worked on quickly and a sense of urgency is understood by the provider. Feedback is taken into consideration, and one thing that makes a huge difference for me is the fact that there is a product development team that constantly reaches out and enhances the product to adapt to clients' needs.
Read full review Alternatives Considered Centrical (formerly GamEffective)
We selected Centrical especially because of the ease to configure and how you may integrate compelling narratives into your programs. It makes a big difference to add personality to it. You may use the "out of box" options, but also you can configure your own based on your needs. This user-friendly platform is also guaranteed to be secure and compliant to PCI standards, which makes a huge difference.
Read full review Qstream was selected by default because it was offered by Growthplay as their preferred gamification and adoption tool. We have subsequently looked at acquiring Qstream for other initiatives and are in the process of evaluating options
Read full review Return on Investment Centrical (formerly GamEffective)
Increase in Learner Satisfaction NPS Scale Score Increase in Learner Engagement Higher quality of Learning Design with this authoring tool Impact to performance KPIs and shorter time to competency Read full review Reps have adopted our new sales methodology quicker and with more rigour meaning we are more successful in the field. We’ve been able to create scale to drive adoption. Without technologies like Qstream, we would never be able to meet our enablement and growth targets. More reps talking a consistent message means our customer experience has improved at the sales front. This allows us to differentiate versus the competition and ensures we win more often. Read full review ScreenShots