Engage employees and boost performance!
Overall Satisfaction with Centrical (formerly GamEffective)
We started using Centrical in 2016, when it was still called GamEffective. Part of our company strategy for learning and development is to ensure we enable a learner-centric experience for our collaborators. We were looking for employee engagement and Centrical has been instrumental to achieving this. We use it daily to gamify our learning programs. We were able to transform our new hire orientation into one that incorporates a compelling narrative and game elements to make our content curation more effective and appealing to learners, especially those we get today who are highly visual, technology-oriented, and hands-on.
Pros
- User-friendly platform for both admins and end users
- Scalable and compatible with desktop, laptop, tablet, and mobile devices
- Strong customer success team behind their product
Cons
- Integration with more platforms through API
- More in-depth support articles at their database for narrative config/design
- More plug and play narrative options for beginners
- Increase in Learner Satisfaction NPS Scale Score
- Increase in Learner Engagement
- Higher quality of Learning Design with this authoring tool
- Impact to performance KPIs and shorter time to competency
We selected Centrical especially because of the ease to configure and how you may integrate compelling narratives into your programs. It makes a big difference to add personality to it. You may use the "out of box" options, but also you can configure your own based on your needs. This user-friendly platform is also guaranteed to be secure and compliant to PCI standards, which makes a huge difference.
Do you think Centrical delivers good value for the price?
Yes
Are you happy with Centrical's feature set?
Yes
Did Centrical live up to sales and marketing promises?
Yes
Did implementation of Centrical go as expected?
Yes
Would you buy Centrical again?
Yes
Comments
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