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Cerence AI, powered by CaLLM vs. Kore.ai Agent Platform {Artemis}

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cerence AI, powered by CaLLM

    N/AN/ACerence offers intelligent AI assistant solutions for global mobility, a portfolio of products, services, toolkits, and innovations that extends the technology to mobility ecosystems. Cerence Cognitive Arbitrator offers a virtual assistant that offers access to assistants and content in a singular, voice-activated interface, with the goal of compromising the privacy, security, or integrity of automakers’ uniquely branded user experience.N/A

    Kore.ai Agent Platform {Artemis}

    Score6.6 out of 10
    N/AKore.ai Experience Optimization (XO) Platform is a conversational AI platform for enterprises that automates and optimizes CX and EX. The platform includes tools to design, test, train, deploy, analyze, and manage Intelligent Virtual Assistants.N/A
    Pricing
    Cerence AI, powered by CaLLMKore.ai Agent Platform {Artemis}
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cerence AI, powered by CaLLMKore.ai Agent Platform {Artemis}
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
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    Cerence AI, powered by CaLLMKore.ai Agent Platform {Artemis}
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    Azure AI Bot Service
    Score7.9 out of 10
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    Score7.9 out of 10
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    User Ratings
    Cerence AI, powered by CaLLMKore.ai Agent Platform {Artemis}
    Likelihood to Recommend
    -
    (0 ratings)
    8.5
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Cerence AI, powered by CaLLMKore.ai Agent Platform {Artemis}
    Likelihood to Recommend
    Cerence, Inc
    No answers on this topic
    Kore.ai
    It is a very flexible virtual assistance tool that is easy to develop enterprise-level complex bots without the knowledge of highly skilled programming. The platform has a straightforward and user-friendly interface. It has excellent documentation and answers all the possible questions of clients. Moreover, its customer support is really great. It is one of the fastest chatbot development platforms that are scalable, easy to integrate, and provides various domain support. Overall I had a great experience with Kore.ai.
    Incentivized
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    Pros
    Cerence, Inc
    No answers on this topic
    Kore.ai
    • Virtual Assistants.
    • Customer Journeys.
    • Bot Development.
    Incentivized
    Read full review
    Usability
    Cerence, Inc
    No answers on this topic
    Kore.ai
    For new users, it has one of the best UI/UX experiences. One can easily get used to the platform and integrate enterprise-level intelligent chatbots. It uses many AI algorithms that understand the queries very effectively and helps resolve client issues. You don't need any prior high-level experience in coding to build chatbots and can easily integrate a chatbot with the Kore.ai platform.
    Incentivized
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    Support Rating
    Cerence, Inc
    No answers on this topic
    Kore.ai
    Our experience using Kore.ai makes it one of the best AI chatbot platforms we have ever used. Kore.ai bot builder is extremely easy to use and does not require technical expertise to make it live. A change in the flow can be made whenever required with the bot.
    Incentivized
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    Return on Investment
    Cerence, Inc
    No answers on this topic
    Kore.ai
    • Assisted in solving customer questions.
    Incentivized
    Read full review
    ScreenShots

    Kore.ai Agent Platform {Artemis} Screenshots

    Screenshot of Conversation Driven Dialog Builder - When fed user and IVA interactions as messages,  the platform automatically converts them into executable dialog tasks, making it easier for non-developers to build sophisticated IVAs.Screenshot of Explainable AI - Debugs the logic behind AI, generating information to make necessary changes, and fine-tune the performance.Screenshot of the UI to train the IVA for intents, entities, synonyms, and traitsScreenshot of analytics to track intent recognition rate, successful/unsuccessful interactions, dropoffs, popular channels and languages, NLP metrics, conversation flows and other critical metrics.