Cerner Practice Management vs. Epic Cadence Enterprise Scheduling

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cerner Practice Management
Score 5.3 out of 10
N/A
Cerner Practice Management, formerly under the name "PowerWorks"is a software solution that enables users to manage clinic operations across registration, scheduling, patient tracking, patient accounting and reporting through one workflow.N/A
Epic Cadence
Score 8.9 out of 10
N/A
Epic Cadence is the company's medical scheduling module.N/A
Pricing
Cerner Practice ManagementEpic Cadence Enterprise Scheduling
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cerner Practice ManagementEpic Cadence
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cerner Practice ManagementEpic Cadence Enterprise Scheduling
Top Pros
Top Cons
Best Alternatives
Cerner Practice ManagementEpic Cadence Enterprise Scheduling
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
AdvancedPM, by AdvancedMD
AdvancedPM, by AdvancedMD
Score 7.5 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises
Epic
Epic
Score 8.7 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Cerner Practice ManagementEpic Cadence Enterprise Scheduling
Likelihood to Recommend
5.0
(3 ratings)
8.0
(9 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
Online Training
-
(0 ratings)
9.7
(2 ratings)
Implementation Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
Cerner Practice ManagementEpic Cadence Enterprise Scheduling
Likelihood to Recommend
Oracle
Well suited in the clinical setting although a little tedious. Not suited in many other places.
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Epic
Cadence Enterprise Scheduling is particularly useful in a multiple provider, multiple location scenario. It is also quite useful in situations where there are multiple rooms or pieces of equipment that need to be scheduled.
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Pros
Oracle
  • Scheduling - I personally enjoy the ease of use with the solution. It also has a great "memory" as to patient rescheduling, no shows, etc. Being able to create multiple schedules to reflect different practitioners is such a major plus in this system.
  • Customization - I am able to create Super-bills, Global Periods, and Insurance Details pertinent to each patient and not have to RECREATE them every time like I had to in past systems.
  • EOB - an added bonus is the ability for the system to check EOB ahead of time. This is a HUGE time saving in an office!
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Epic
  • The system is simple to use it helps schedulers create appointments and, avoids placing patients in situations where they are scheduled at the same time in different facilities.
  • It has many reports that can help managers maintain a smooth operation and shows what areas need to improve.
  • It has a one place for all scheduling information for schedulers to see patient's appointments, especially when patients do not recall where or when their next appointments will be.
  • The system can be created in such a way that you can control who can make appointments and who can't.
  • They system when built provides warnings to schedulers helping to minimize many scheduling errors like overbooking.
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Cons
Oracle
  • Only seems applicable for small organizations.
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Epic
  • Questionnaires: EPIC seems to be very stringent on questionnaires and how may can be attached (only 1) on a Cadence level causing us to be quite inventive on how to get questioned answered on only certain visit types. One big stumbling block was the Ebola questionnaire. Currently we have a particular questionnaire for new Phy. Therapy patients which prevents us from adding the Ebola questionnaire to NEW patients. We are still struggling with this.
  • Patient Itinerates used for multiple appointments: Not very professional looking regardless of how you set up (OP visits, instructions etc: Most practices will not use the itinerary therefore adding dollars to having printing cards with the practice name on them. (the old fashioned way)
  • Building new DEP records: Wish there was a way to copy entire builds from one DEP to another.
  • Security": EPIC security is a nightmare to develop for multi faced users. RN that schedule appointments. Many of our practices are small practices that only have 2-3 people (the doc, the RN and the scheduler/biller . This creates the need for everyone to do everything from a scheduling perspective and building this security can become very cumbersome from practice to practice as each is unique.
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Usability
Oracle
No answers on this topic
Epic
As stated earlier, it seems to be the best out there, from a built perspective as well as a user application. While some practices feel it to be time consuming (Cadence/Prelude) together others who see the whole integration thru the Epicare and Resolute systems love it. From an IT perspective, while sometimes cumbersome to build, the end results are pleasing and satisfying. We can usually accomplish what we set out to do with the practice vision in mind.
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Performance
Oracle
Everything within the system works smoothly, it’s just time-consuming and could be a bit more simplistic.
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Epic
No answers on this topic
Support Rating
Oracle
No answers on this topic
Epic
EPIC has been great in their support and communication at all hours. They also openly communicate when an application TS (Technical Support) will be away and who is covering for that person. During standard non working hours - you always know what number and who to call to get resolution to issues that arise at those times
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Online Training
Oracle
No answers on this topic
Epic
EPI webinars are most informative and not a long drawn out presentation. It also offer screen shots and practice tools.
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Implementation Rating
Oracle
No answers on this topic
Epic
Use implementation team from EPIC but know what you want and make sure that it=s what you get. You can be easily swayed by lack of knowledge on the application and therefore decisions are made that are not correct and then have to be redone. EPIC including Cadence needs a great understanding of the workflows you currently have and how they will be impacted by your build. We had a great understanding of the existing workflows in the offices, however lack of knowledge on the Cadence IT side, had a large impact on what was delivered as our implementers believed that a standard EPIC workflow would suffice and did not.
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Alternatives Considered
Oracle
I personally would use this system over any other systems currently on the market. Athena has a nice product...however, it can be quite expensive and the colors are draining on the eyes. eClinical Works also has a system that is comparable, but the customization I found wasn't as easy as the Cerner product
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Epic
Centricity was limited in ability to scale and customize compared to Cadence for our environment. Also the regular updates for Cadence vs. Centricity is where Cadence really shines. Vendor support is also much better with Cadence over Centricity. We also like the robust capability of the reporting module in Cadence over other vendors.
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ScreenShots